Shipping & Receiving Lead

PACMIN STUDIOS•Fullerton, CA

About The Position

PacMin Studios is seeking a Shipping & Receiving Lead to coordinate shipping and receiving operations and support the company’s manufacturing and logistics workflows. The role manages daily department workflow, domestic and international order processing, freight coordination, vendor supply receipts, shipping inventory, and shipment communications. It also assembles and packs products as needed and may assist with pickup and drop-offs. The Lead guides and coaches employees, monitors productivity, addresses operational issues, and recommends improvements to efficiency, cost, processes, product quality, and appearance. The role establishes and maintains operating procedures and departmental metrics, promotes a positive team culture, and works with HR and leadership on hiring, employee development, performance management, and succession planning. The position also supports quality control, Lean, safety, and other company initiatives, and may assist other PacMin Studios departments.

Requirements

Minimum of an associate degree from an accredited college in business, communications, logistics, or a related field, or relevant work experience.
Two to three years of experience in shipping, receiving, inventory management, and/or supply chain management.
Advanced knowledge of Microsoft Office, including Outlook, Excel, and Word.
Excellent written and verbal communication skills.
High attention to detail.
Excellent organizational skills.
Ability to work in a fast-paced manufacturing environment.
Ability to work well in a close team environment and with employees at all levels.
Ability to solve complex problems with minimal guidance.
Ability to stand for prolonged periods.
Valid California driver license.
Ability to lift 50 pounds or more.
Ability to operate a forklift.
Basic working-level familiarity with international shipping terms (Incoterms).

Nice To Haves

Bachelor’s degree.
Bilingual English/Spanish.
Global Logistics Certificate or similar qualification from an accredited program.

Responsibilities

Coordinate daily shipping and receiving operations based on material, labor, and equipment availability.
Manage daily workflow by assigning responsibilities and preparing schedules.
Lead team huddles or meetings as needed.
Review orders at risk of missing estimated ship dates with department leads and the sales team, devise action plans, and notify relevant parties.
Process domestic and international orders through approved carriers.
Ensure daily shipment notifications are sent and daily shipment reports are distributed.
Manage freight quotes with the requesting team and freight partners.
Manage and update orders in the M2M ERP system as they enter and exit the department.
Receive vendor supplies accurately and oversee their timely distribution.
Maintain and organize shipping supplies and inventory, perform weekly cycle counts, and consult production control inventory specialists.
Assemble standard and special-project products and pack products as needed.
Assist with driving for pickups and drop-offs as needed.
Guide and coach employees and monitor their productivity.
Identify efficiency issues and suggest improvements.
Identify, address, and resolve department operational issues promptly to minimize delays.
Research and recommend solutions to reduce costs and improve processes, product quality, and appearance.
Identify and report key performance metrics that communicate departmental health.
Establish and maintain operating procedures for key processes and equipment under the role’s supervision.
Maintain a clean and safe production area using 5S methodology in coordination with the Lean Manager.
Assist other PacMin Studios departments as needed.
Help develop, maintain, and foster a positive intra- and interdepartmental culture.
Work with HR and the leadership team to hire and develop direct reports, including through training initiatives and performance management programs.
Work with HR and the leadership team to establish a departmental succession plan and support employee growth.
Maintain key departmental metrics to support performance-based management.
Work with the leadership team to drive and support QC, Lean, safety, and company goals and initiatives.
Optimize efficiency and continuous improvement.