Shipping /Logistics Clerk

ABS Graphics•Itasca, IL

About The Position

The Shipping /Logistics Clerk performs shipping tasks, including dispatch and shipment processing. The role processes shipments through Avanti, FedEx Ship Manager, and UPS software, as well as drop and freight shipments. It also coordinates local pickups and deliveries, maintains shipping schedules, prepares shipping charges and address-correction reports, and works with Shipping, Receiving, and Warehouse staff. The position follows departmental procedures, quality and safety requirements, maintains housekeeping standards, and works overtime as needed. The work takes place in a warehouse or manufacturing environment, with exposure to noise and potentially extreme temperatures, dirt, dust, fumes, smoke, and unpleasant odors. The role may require operating a dolly, pallet jack, or forklift and handling packages and freight, including lifting items up to 75 pounds and pushing or pulling up to 750 pounds.

Requirements

  • Basic computer skills.
  • Experience with Avanti, FedEx Ship Manager, and UPS software, and with drop and freight shipments.
  • Knowledge of transport dispatch and shipment scheduling.
  • Forklift certification and ability to pass recertification.
  • Ability to follow safety and work rules and regulations, including using required personal protective equipment such as gloves and hearing protection.
  • Ability to read and understand written and verbal instructions and shipping documents such as bills of lading and receipts.
  • Ability to stand, walk, lift, bend, twist, and stretch throughout the shift.
  • Ability to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Ability to frequently lift and handle average-weight items and items up to 75 pounds, and push or pull up to 750 pounds.
  • Close, distance, and color vision; depth perception; and ability to adjust focus.
  • Ability to tolerate a manufacturing environment with varying noise levels and warehouse conditions.

Responsibilities

  • Process shipments using Avanti, FedEx Ship Manager, and UPS software, including drop shipments and freight shipments.
  • Monitor emails, the HelpDesk system, and phones.
  • Process pickup and delivery requests received through the HelpDesk system or directly.
  • Dispatch local pickups and deliveries and update the Daily Driver Schedule in real time.
  • Monitor the Shipping Department staging lanes and Shipping Table for packages or skids to ship.
  • Monitor the Mailing Schedule and approve Post Office and ALG shipments; compare the schedule with driver paperwork, dispatch the driver, process shipments in Avanti, and add shipping charges.
  • Coordinate with Shipping, Receiving, and Warehouse staff and reassign work as needed.
  • Process weekly Association orders and update the Google Document.
  • Run reports on FedEx and UPS address-correction charges, organize the charges into customer-related spreadsheets, and forward them to the Project Manager, Data Manager, and other involved managers or sales staff.
  • Occasionally operate a dolly, pallet jack, or forklift to load or unload trucks or assist in the warehouse.
  • Follow departmental policies, procedures, objectives, continuous quality improvement objectives, and safety and environmental requirements.
  • Maintain departmental housekeeping standards.
  • Work overtime as needed.
  • Perform other duties as assigned.
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