Shipping & Fulfillment Coordinator

Restore Hyper Wellness Corporate Stores • Phoenix, AZ

3d • Onsite

About The Position

The Shipping & Fulfillment Coordinator manages biweekly shipments to California and Louisiana, receiving inbound shipments, reconciling products against outstanding studio orders, and ensuring accurate, timely outbound fulfillment to studio locations. This hands-on, detail-oriented role is responsible for maintaining product flow and studio satisfaction. The role requires 12 hours of work every other week, Tuesday through Thursday, for four hours per day.

Requirements

• Strong attention to detail and accuracy when counting and matching inventory.
• Ability to follow a repeatable process independently with minimal supervision.
• Basic computer skills, including the ability to use spreadsheets, email, and shipping platforms.
• Physical ability to lift and move packages up to 40 pounds.
• Reliable and punctual, with availability every other Tuesday.

Nice To Haves

• Prior experience in shipping, warehousing, fulfillment, or logistics.
• Familiarity with UPS, FedEx, USPS, and online shipping tools.
• Experience with inventory management software or order management systems.
• Comfort working in a fast-paced, time-sensitive environment.

Responsibilities

• Receive incoming product shipments.
• Inspect packages and items for damage, shortages, or discrepancies upon arrival.
• Count and verify received quantities against packing slips or purchase orders.
• Log received inventory accurately into a tracking system or spreadsheet.
• Immediately flag and document damaged, missing, or incorrect items.
• Pull current studio orders and cross-reference them against received inventory.
• Match products to each studio order, ensuring correct items, quantities, and variants.
• Identify and resolve discrepancies between received stock and order requirements.
• Communicate shortages or substitutions to the supply chain team.
• Organize picked orders by studio for efficient packing and shipping.
• Pack orders securely and appropriately for transit to each studio location.
• Accurately label packages with the correct studio name, address, and order details.
• Generate or print shipping labels and select an appropriate shipping carrier or method.
• Hand off shipments or schedule carrier pickup by the designated cutoff time.
• Record outbound shipment tracking numbers in a tracking spreadsheet.
• Maintain a clean, organized, and safe shipping and receiving area.
• Restock and organize packing materials, tape, labels, and other supplies as needed.
• Report recurring inventory or fulfillment issues to the supply chain team.

Benefits

• Complimentary access to Restore therapies, including onsite services at the Austin Headquarters office.
• Opportunities for skill development and career advancement.

What This Job Offers

• Education Level: No Education Listed