Shipping & Fulfillment Coordinator

Restore Hyper Wellness Corporate Stores • Phoenix, AZ

2d • Onsite

About The Position

The Shipping & Fulfillment Coordinator manages biweekly shipments to California and Louisiana. The role receives inbound shipments, reconciles products against outstanding studio orders, and ensures accurate and timely outbound fulfillment to studio locations. This is a hands-on, detail-oriented position focused on maintaining product flow and studio satisfaction. The schedule is Tuesday through Thursday, 4 hours per day, for 12 hours biweekly.

Responsibilities include receiving and inspecting shipments, verifying quantities against packing slips or purchase orders, recording inventory, matching products to studio orders, resolving discrepancies, and communicating shortages or substitutions. The coordinator packs and labels orders, prepares shipping labels, arranges carrier handoff or pickup, and records tracking numbers. The role also maintains an organized and safe shipping area, restocks supplies, and reports recurring fulfillment issues to the supply chain team.

Requirements

• Strong attention to detail and accuracy when counting and matching inventory.
• Ability to follow a repeatable process independently with minimal supervision.
• Basic computer skills, including the ability to use spreadsheets, email, and shipping platforms.
• Physical ability to lift and move packages up to 40 lbs.
• Reliable and punctual; must be available every other Tuesday.

Nice To Haves

• Prior experience in shipping, warehousing, fulfillment, or logistics.
• Familiarity with UPS, FedEx, USPS, and online shipping tools.
• Experience with inventory management software or order management systems.
• Comfort working in a fast-paced, time-sensitive environment.

Responsibilities

• Receive incoming product shipments and inspect packages and items for damage, shortages, or discrepancies.
• Count and verify received quantities against packing slips or purchase orders.
• Accurately log received inventory into a tracking system or spreadsheet.
• Immediately flag and document damaged, missing, or incorrect items.
• Pull current studio orders and cross-reference them against received inventory.
• Match products to each studio order, ensuring the correct items, quantities, and variants.
• Identify and resolve discrepancies between received stock and order requirements.
• Communicate shortages or substitutions to the supply chain team.
• Organize picked orders by studio for efficient packing and shipping.
• Pack orders securely and appropriately for transit to each studio location.
• Accurately label packages with the correct studio name, address, and order details.
• Generate or print shipping labels and select an appropriate carrier and shipping method.
• Hand off shipments to the carrier or schedule pickup by the designated cutoff time.
• Record outbound shipment tracking numbers in the tracking spreadsheet.
• Maintain a clean, organized, and safe shipping and receiving area.
• Restock and organize packing materials, tape, labels, and other supplies as needed.
• Report recurring inventory or fulfillment issues to the supply chain team.

Benefits

• Complimentary access to Restore therapies, including onsite services at the Austin Headquarters office.
• Opportunities to develop skills and advance a career.

What This Job Offers

• Education Level: No Education Listed