Order Fulfillment Associate - Shipping

Aesop Intermediate LLC•Walls, MS

8d•$16 - $20•Onsite

About The Position

The Order Fulfillment Associate supports accurate and efficient order fulfillment, timely shipping, and customer satisfaction. The role involves retrieving parts from the warehouse, receiving and processing shipments, maintaining inventory, fulfilling customer orders, preparing parts for shipment, processing returns, and issuing credits. The position is based at Tri State Auto Parts, 10820 Church Rd., Walls, MS 38680, and is scheduled Monday through Friday, 8 a.m. to 5 p.m. The associate works with internal and external customers and team members to maintain an efficient workflow and high customer satisfaction. The role also includes improving fulfillment processes, maintaining a clean and organized work area, and performing other duties as assigned. The work may involve moving around the facility, working outdoors in changing weather, using equipment and tools, and lifting or carrying materials up to 50 pounds. Occasional overtime may be required as determined by the employee’s supervisor.

Requirements

High school diploma or GED.
Strong written and verbal communication skills.
Commitment to professionalism in internal and external transactions.
Ability to read, write, and comprehend instructions, short correspondence, and memos.
Ability to work effectively independently or as part of a team.
Ability to collaborate across functions and share expertise with others.
Self-starter with the ability to meet timelines and schedules for essential job functions.
Strong attention to detail and organizational skills, including the ability to prioritize and manage multiple tasks.
Ability to ambulate throughout the facility for most of the workday.
Ability to operate equipment in a workstation.
Ability to use both hands regularly with sufficient dexterity to operate basic hand and power tools safely.
Ability to lift, move, and carry objects and materials up to 50 pounds, with or without assistance.

Nice To Haves

One year of experience in a warehouse or logistics environment, including understanding inventory management and operating material handling equipment.
Forklift certificate.
Automotive experience.

Responsibilities

Collaborate with team members to support efficient workflow and teamwork.
Promote high levels of customer satisfaction in interactions with internal and external customers.
Assist with receiving and processing incoming shipments.
Maintain accurate inventory levels by conducting cycle counts and restocking items.
Accurately and efficiently fulfill customer orders while supporting timely shipment and inventory accuracy.
Retrieve parts from warehouses or other locations to fulfill orders.
Inspect and clean parts, package them appropriately, and prepare them for shipping.
Process returns and issue credits.
Continuously improve order fulfillment processes and procedures to increase efficiency and customer satisfaction.
Maintain a clean and organized work environment to promote safety and efficiency.
Perform other duties as assigned.