Shipping Department Office Lead

Xpress Hire•Ontario, CA

About The Position

We are seeking an experienced, detail-oriented Shipping Department Office Lead with a strong background in e-commerce fulfillment, shipping operations, and advanced Microsoft Excel. This is a primarily office-based, long-term opportunity with potential for career advancement and increased pay. Starting pay is $22–$23 per hour, depending on experience (DOE).

Requirements

  • Advanced Microsoft Excel skills (required).
  • Experience in e-commerce fulfillment and shipping operations.
  • Minimum typing speed of 60 WPM.
  • Previous shipping department office or lead experience.
  • Strong organizational and multitasking abilities.
  • Excellent communication and problem-solving skills.
  • Ability to handle light customer service responsibilities.
  • Detail-oriented and comfortable working in a fast-paced environment.

Responsibilities

  • Coordinate and support daily shipping office operations.
  • Maintain and update shipping reports using Excel.
  • Assist with e-commerce order fulfillment and shipping documentation.
  • Monitor shipping accuracy and order processing.
  • Communicate with internal departments and customers.
  • Perform general administrative and customer service duties.
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