Shipping Department Manager

Rooms To Go•Arlington, TX

About The Position

The Shipping Department Manager leads the shipping department and its Associates, including recruiting, motivating, retaining, coaching, and supporting team development. The role works with other department leaders to foster a welcoming, team-focused environment and communicates with Associates and all levels of management. The manager plans and executes production schedules, oversees production processes, ensures shipping bays are staged for each phase of shipping, monitors production, and adjusts staffing as needed to meet daily shipping deadlines. The position manages the department budget and operations, ensures department goals are met or exceeded, and maintains compliance with company policies, procedures, and vision. It also identifies operational successes and improvement opportunities, implements strategies accordingly, and maintains health, safety, hygiene, and security standards.

Requirements

Minimum two years of college or equivalent work experience.
Four years of warehouse experience, including at least two years in warehouse department management.
Expertise in warehouse management procedures and best practices.
Proven ability to implement process improvement initiatives.
Strong knowledge of warehousing Key Performance Indicators (KPIs).
Ability to manage details, appreciate complexity, and champion problem solving.
Strong leadership skills and a flexible, innovative, collaborative style.
Hands-on experience with warehouse management software and databases.
Strong decision-making and problem-solving skills.
Excellent interpersonal and communication skills.
Ability to bend, stand, and walk for prolonged periods.
Ability to repeatedly lift 50 lbs.
Ability to work flexible hours, including nights, holidays, and weekends.
Must be at least 18 years of age.
Must be able to submit to a drug test and background investigation.
Applicants must be authorized to work in the U.S.

Responsibilities

Recruit, motivate, and retain a team of high-performing Associates.
Coach Associates to improve morale and support their personal growth.
Work with other department leaders to cultivate a welcoming, team-focused environment.
Plan and execute production schedules while overseeing production processes.
Ensure shipping bays are properly staged for each phase of the shipping progression.
Monitor production activities and adjust staffing as necessary to meet daily shipping deadlines.
Communicate effectively with Associates and all levels of management.
Identify and celebrate operational successes; develop and implement strategies to capitalize on opportunities and address areas for improvement.
Manage the department budget and ensure department goals are met or exceeded.
Manage department operations in compliance with company policies and vision.
Initiate, coordinate, and manage compliance with operational policies and procedures.
Maintain health, safety, hygiene, and security standards.