Shipping Department Manager

Rooms To Go Texas (Our Company)•Arlington, MA

About The Position

The Shipping Department Manager leads a high-performing team of Associates and oversees warehouse shipping operations. The role plans and executes production schedules, monitors shipping activity and staffing, ensures shipping bays are staged for each phase of the shipping process, and manages department performance, budget, policies, and procedures. The manager works collaboratively with Associates and other department leaders to support morale, team development, operational improvement, safety, and compliance. Rooms To Go is a financially stable, growth-oriented furniture retailer with 8,500 employees and more than 200 locations. The company describes its work environment as comfortable and friendly and highlights community involvement, recycling, and employee health and wellness. Applicants must be authorized to work in the U.S.

Requirements

At least two years of college or equivalent work experience.
Four years of warehouse experience, including at least two years in warehouse department management.
Expertise in warehouse management procedures and best practices.
Proven ability to implement process improvement initiatives.
Strong knowledge of warehouse key performance indicators (KPIs).
Ability to manage details, appreciate complexity, and champion problem solving.
Strong leadership skills and a flexible, innovative, collaborative style.
Hands-on experience with warehouse management software and databases.
Strong decision-making and problem-solving skills.
Excellent interpersonal and communication skills.
Ability to bend, stand, and walk for prolonged periods.
Ability to repeatedly lift 50 pounds.
Ability to work flexible hours, including nights, holidays, and weekends.
At least 18 years of age.
Ability to submit to a drug test and background investigation.
Must be authorized to work in the U.S.

Responsibilities

Recruit, motivate, and retain a team of high-performing Associates.
Coach Associates to improve morale and support personal growth.
Work with other department leaders to foster a welcoming, team-focused environment.
Plan and execute production schedules and oversee production processes.
Ensure shipping bays are staged and ready for the relevant phase of shipping.
Monitor production activities, adjust staffing as needed, and support the ability to meet daily shipping deadlines.
Communicate effectively with Associates and all levels of management.
Recognize operational successes and develop and implement strategies to build on opportunities and address areas for improvement.
Manage the department budget and ensure department goals are met or exceeded.
Manage department operations in alignment with company policies and vision.
Initiate, coordinate, and manage compliance with operational policies and procedures.
Maintain health, safety, hygiene, and security standards.