Shipping Manager

Industrial Electric Manufacturing•San Antonio, TX

2h•Onsite

About The Position

IEM is seeking a Shipping Manager for its San Antonio, Texas location. The role reports to the Logistics Manager and will initially be based temporarily in Northeast San Antonio while a new manufacturing plant comes online. The permanent location is at Brooks, 7515 Inner Circle Dr., San Antonio, TX 78235. This is a 100% in-office position with no remote work. The Shipping Manager leads daily outbound shipping operations for finished electrical equipment, ensuring orders are staged, packed, loaded, and dispatched on schedule and without damage. The role combines hands-on dock work—including forklift operation and oversight of drivers—with carrier coordination, shipping documentation, recordkeeping, and collaboration with production and quality teams. The manager also tracks shipping performance and helps establish the shipping area, equipment, layout, and routines for the new plant. The successful candidate is a hands-on, safety-focused shipping leader comfortable working both on the dock and at a desk. They should be adaptable and ready to help wherever needed in a changing, startup-like environment. The position involves work in a manufacturing plant, shipping dock, and office, with required safety glasses, steel toe boots, and hearing protection in plant areas. Compensation will be determined based on factors including internal equity, geographic region, job-related knowledge, skills, and experience.

Requirements

Bachelor's degree in Supply Chain, Logistics, Business, or a related field, or equivalent hands-on experience.
At least 5 years of experience in shipping, warehouse, or logistics work in a manufacturing setting, including at least 2 years leading a team.
Experience shipping large, heavy, or oversized equipment by flatbed, truckload, and less-than-truckload carriers.
Working knowledge of bills of lading, freight classes, DOT shipping rules, and import and export paperwork.
Ability to enter data and maintain records in an ERP system and Microsoft Excel.
Forklift experience with a current certification or the ability to become certified.
Working knowledge of OSHA safety rules.
Experience leading team members who use pallet jacks and other material handling equipment.
Strong communication skills and ability to work well with carriers, customers, and teams across the plant.
Ability to manage several deadlines and changing priorities, make quick decisions, pay close attention to shipping-document details, and communicate clearly.
Ability to occasionally lift and carry up to 50 pounds; heavier items are moved with a forklift, crane, or team assistance.
Ability to meet the role's physical demands, including frequent standing, walking, bending, and reaching, as well as regular forklift operation and desk and computer work.

Nice To Haves

Experience with Infor SyteLine.
Experience in electrical equipment, switchgear, or similar heavy manufacturing.
Demonstrated career ambition and a record of growth and increasing responsibility, with potential to take on broader leadership roles.

Responsibilities

Lead daily outbound shipping operations, including staging, packing, loading, and dispatching finished electrical equipment so orders leave on the promised date.
Operate a forklift to stage, load, and unload finished equipment and materials, including trucks at the dock.
Direct dedicated drivers who move product with pallet jacks by assigning work, setting schedules, coaching them, and ensuring they work safely.
Work with the Logistics Manager to book and manage carriers and freight brokers for flatbed, truckload, and less-than-truckload shipments, including pickup times and special handling needs.
Enter shipping information into the computer system and keep order and inventory status accurate and up to date.
Prepare and review bills of lading, packing lists, commercial invoices, and customs paperwork for cross-border shipments.
Maintain organized shipping records, including signed delivery proof, packing lists, and damage reports.
Coordinate with Production, Production Planning, and Quality to confirm equipment readiness and communicate schedule changes to customers and internal teams.
Ensure large and heavy equipment is crated, blocked, braced, and secured correctly for transit.
Enforce plant safety rules and safe use of forklifts, pallet jacks, overhead cranes, and other material handling equipment.
Track on-time shipments, freight cost, and damage claims, and report results to the Logistics Manager.
Resolve carrier problems, shipping errors, and freight damage claims promptly while keeping customers informed.
Help plan and set up the shipping area, layout, equipment, and work routines for the new manufacturing plant.
Adapt to changing needs and help wherever needed in the operation.