Shipping and Receiving Supervisor

PCA • Opelika, AL

1d • $55,000 - $70,000

About The Position

The Shipping Supervisor is responsible for warehousing, inventory control, and shipping finished goods. The position manages activities on the assigned shift efficiently and safely, overseeing inbound and outbound shipments, employees, warehouse operations, inventory, and continuous improvement. The role also supports customer service by ensuring scheduled orders ship on time and investigating complaints about product damage related to shipping or transit.

Requirements

• High school diploma.
• At least 4 years of experience working in a shipping department.
• Ability to work flexible hours when needed.
• Strong organizational skills and ability to handle numerous details, deadlines, and requests.
• Knowledge of the machinery, methods, and procedures in the supervised department.
• Strong interpersonal skills to lead and communicate effectively with production teams and management.
• Familiarity with standard concepts, practices, and procedures related to continuous improvement and safety processes.
• Working knowledge of manufacturing systems, including shop floor software.
• Ability to work in a fast-paced, deadline-oriented environment, prioritize assignments, and handle multiple projects or requests concurrently.
• Solid analytical and mechanical ability.
• Strong verbal and written communication skills.
• Previous experience as a team member or a strong understanding of the importance of open communication and information sharing between team members.

Nice To Haves

• Some college or manufacturing training.
• Previous experience in a corrugated manufacturing environment.
• Previous supervisory experience involving training, team building, performance development, and conflict resolution.

Responsibilities

• Direct outbound shipment activities, ensuring timely shipment of scheduled customer orders, planning truck and rail car loading schedules, and providing order shipment status updates.
• Direct inbound shipment activities, ensuring materials are properly inspected, unloaded, and stored.
• Schedule work and coordinate production activities; oversee employees, approve time records, and communicate and implement company policy.
• Support employee development and make recommendations regarding hiring, promotion, and disciplinary action.
• Maintain a clean, safe, and injury-free work environment by ensuring employees understand and follow health and safety procedures.
• Train employees on equipment, protocols, production standards, safety regulations, and waste control on an ongoing basis.
• Supervise warehouse and equipment operations, including inspection of materials, products, and equipment to detect or prevent malfunctions.
• Ensure departmental operations meet PCA continuous improvement standards.
• Analyze shipping department performance, identify opportunities, recommend process and equipment improvements, establish goals, and execute strategy.
• Investigate customer complaints about product damage that may have occurred during shipping or transit.
• Participate in production meetings and provide updates as needed.
• Manage on-hand and month-end inventory.

Benefits

• Annual bonus based on individual contribution and overall company performance.
• Three weeks of paid vacation per calendar year, prorated during the initial year based on hire date.
• Paid holidays.
• Medical, dental, and vision coverage eligibility for employees and dependents within the first 30 days of employment.
• Life, AD&D, and disability coverages, with automatic enrollment.
• 401(k) plan with pre-tax and Roth contribution options and employer matching contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED