Shipping and Receiving Supervisor

Addison•Orlando, FL

About The Position

The Shipping and Receiving Supervisor oversees shipping, receiving, inventory movement, and warehouse logistics. The role ensures accurate and timely receipt, storage, and distribution of products while maintaining safety, quality, and customer service standards. The supervisor leads shipping and receiving personnel, coordinates daily operations, and ensures compliance with company policies and regulatory requirements. The position plays a critical role in the flow of materials and products throughout the supply chain, maintaining accuracy, safety, and customer satisfaction.

Requirements

High school diploma or GED.
3–5 years of warehouse, shipping, receiving, or logistics experience.
1–3 years of supervisory or leadership experience.
Experience with warehouse management systems (WMS) and inventory control processes.
Proficiency with Microsoft Office Suite, particularly Excel and Outlook.
Strong organizational, communication, and problem-solving skills.
Knowledge of shipping procedures, inventory management, and logistics operations.
Ability to stand, walk, bend, and lift throughout the workday.
Ability to lift and move up to 40 pounds regularly.
Ability to work in a warehouse environment with varying temperatures.
Ability to operate warehouse equipment, including forklifts, pallet jacks, and scanners.

Nice To Haves

Associate's or Bachelor's degree.
Forklift certification, or ability to obtain certification.

Responsibilities

Supervise daily shipping and receiving operations to support efficient workflows and timely processing of inbound and outbound shipments.
Coordinate and monitor the loading and unloading of materials and products.
Verify incoming shipments for accuracy and inspect goods for damage or discrepancies.
Ensure appropriate shipping and receiving documentation, including bills of lading, packing slips, shipping manifests, and receiving records.
Provide a comprehensive overview of end-to-end logistics processes for different freight modes, including system workflows such as ERP/TMS tracking and data entry, and standard documentation requirements.
Maintain accurate inventory records for receipt and shipping transactions.
Investigate and resolve shipping, receiving, and inventory discrepancies.
Schedule and assign work to warehouse team members to meet operational goals.
Train, coach, and evaluate warehouse staff on safety procedures, productivity standards, and company policies.
Monitor employee performance and recommend corrective actions when necessary.
Ensure compliance with OSHA regulations and safe warehouse practices.
Coordinate with purchasing, production, customer service, and transportation providers to support business needs.
Monitor warehouse equipment and coordinate maintenance and repairs as needed.
Develop and implement process improvements to increase efficiency and reduce costs.
Maintain a clean, organized, and secure warehouse environment.
Lead warehouse teams when the warehouse supervisor is absent.