Shipping/Receiving Supervisor

thyssenkrupp Materials•Beaver, PA

About The Position

The Shipping/Receiving Supervisor leads employees responsible for shipping and receiving, working to achieve quality and productivity targets while meeting operational deadlines and budgets. The role includes hiring and training qualified employees; coaching, assigning, and reviewing work; conducting performance reviews and disciplinary actions; and maintaining a motivating work environment through clear goals, communication, operating principles, and fair treatment. The supervisor coordinates incoming and outgoing shipments, oversees packaging, reviews shipping documents and priorities, and checks international shipment documentation for compliance. The position also handles administrative records, communicates with customers and suppliers, monitors workplace safety, and reports accidents or incidents promptly to the Operations Manager. The role works directly on the warehouse floor on or around heavy machinery and is designated safety-sensitive. Applicants considered for employment must successfully complete pre-employment drug testing, which may include marijuana testing as permitted by applicable law.

Requirements

  • Basic math and reading skills obtained through a high school diploma or equivalent.
  • Basic computer skills.
  • Interpersonal skills to communicate with the plant manager, sales staff, and plant personnel.
  • Ability to understand equipment and tolerances, demonstrated through past experience and successful past performance.
  • Warehouse experience with forklifts, packing, and measuring.
  • Demonstrated leadership and team-building skills, including experience from an unrelated business or non-business organization.
  • A safety mindset.

Nice To Haves

  • Bachelor's degree.
  • Two to three years of previous supervisory experience in a related field.
  • Knowledge of metals handled, including proper staging, processing, packaging, and shipping.
  • First aid and CPR training.
  • Exposure to labor relations, safety programs, ISO standards, and lean practices.

Responsibilities

  • Supervise and coordinate workers preparing incoming and outgoing shipments, ensuring shipment accuracy, completeness, and condition.
  • Oversee safe and reliable packaging of outgoing shipments.
  • Review shipping notices, bills of lading, invoices, orders, and other records to set priorities, assign work, and determine shipping methods and schedules.
  • Review international shipment documentation for compliance with applicable standards.
  • Hire qualified personnel and ensure they receive necessary training.
  • Teach, coach, and demonstrate work activities to team members.
  • Conduct employee performance reviews and disciplinary actions.
  • Coordinate, assign, and review work, and direct staff on work priorities.
  • Ensure team members receive instruction in safety procedures, equipment use, performance standards, disciplinary processes, and workplace policies and practices.
  • Maintain timely, effective, and professional communications with internal and external customers and suppliers.
  • Maintain records, files, and other required administrative documentation.
  • Report facility accidents or incidents immediately, complete required reports, and forward them to the Operations Manager within 24 hours.
  • Regularly monitor working conditions, take corrective action to ensure team safety, and apply disciplinary action as needed.
  • Use problem-solving techniques to resolve personnel and quality issues in a timely manner, such as 8D, 5 Why, and Kaizen Newsletters.
  • Perform other duties assigned by the Operations Manager or Plant Manager.

Benefits

  • Medical, dental, and vision insurance for eligible positions.
  • Life insurance and disability coverage.
  • Voluntary wellness programs.
  • 401(k) or RRSP programs with company match.
  • Paid vacation and holidays.
  • Tuition reimbursement.
  • Other benefits may be available; benefits vary by job, country, union role, and company segment.
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