Shipping/Receiving Supervisor

thyssenkrupp Materials NA•Beaver, PA

About The Position

The Shipping/Receiving Supervisor leads employees responsible for shipping and receiving, guiding the team to achieve quality and productivity goals while meeting operational deadlines and budgets. The role includes hiring and training qualified employees, setting goals and operating principles, maintaining a motivating and fair work environment, and addressing performance or conduct issues that affect employee safety or team objectives. This position works directly on the warehouse floor, on or around heavy machinery. It has been identified as safety sensitive and requires successful completion of pre-employment drug testing, which may include marijuana testing as permitted by applicable law. The job description presents general duties and requirements, not an exhaustive list; other duties may be assigned by the Operations Manager or Plant Manager.

Requirements

  • High school diploma or equivalent, providing basic math and reading skills.
  • Basic computer skills.
  • Interpersonal skills to communicate with the plant manager, sales staff, and plant personnel.
  • Ability to understand equipment and tolerances demonstrated through past experience and successful performance.
  • Warehouse experience with forklifts, packing, and measuring.
  • Demonstrated leadership and team-building skills, including experience from an unrelated business or non-business organization.
  • Safety mindset.

Nice To Haves

  • Bachelor's degree.
  • Two to three years of previous supervisory experience in a related field.
  • Some knowledge of metals handled, including proper staging, processing, packaging, and shipping.
  • First aid and CPR training.
  • Exposure to labor relations, safety programs, ISO standards, and lean practices.

Responsibilities

  • Supervise and coordinate workers preparing incoming and outgoing shipments, ensuring shipments are accurate, complete, and in good condition.
  • Oversee safe and reliable packaging of outgoing shipments.
  • Review shipping notices, bills of lading, invoices, orders, and other records to establish shipping priorities, work assignments, and shipping methods needed to meet schedules.
  • Review international shipment documentation for compliance with applicable standards.
  • Hire qualified personnel and ensure they receive necessary training.
  • Teach, coach, and demonstrate work activities for team members.
  • Conduct employee performance reviews and disciplinary actions.
  • Coordinate, assign, and review work, and direct staff on work priorities.
  • Ensure team members receive required instruction in safety procedures, equipment use, performance standards, disciplinary processes, and workplace and company policies.
  • Maintain timely, effective, and professional communications with internal and external customers and suppliers.
  • Maintain records, files, and other administrative documentation.
  • Immediately complete reports for accidents or incidents at the facility and forward them to the Operations Manager within 24 hours.
  • Regularly monitor working conditions to ensure team safety and take timely corrective or disciplinary action as necessary.
  • Use problem-solving techniques, such as 8D, 5 Why, and Kaizen Newsletters, to resolve personnel and quality issues promptly.
  • Perform other duties assigned by the Operations Manager or Plant Manager.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance and disability benefits.
  • Voluntary wellness programs.
  • 401(k) or RRSP programs with company match.
  • Paid vacation and holidays.
  • Tuition reimbursement.
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