Shipping and Receiving Specialist
About The Position
The Shipping and Receiving Specialist coordinates the movement of customer materials from suppliers through the Service Center Network. The role coordinates and dispatches service requirements, serves as a liaison between dock operations and customers, tracks and reports information, and supports communication and outbound-volume planning. It also includes customer service, preparation of shipping documentation, clerical work, and validation and verification of dock materials. Depending on the center, the position may oversee loading activities. No supervisory responsibilities are assigned. The work involves both clerical and dock-related tasks. The employee regularly sits, uses their hands to type or handle items, talks, and stands or walks; frequently reaches with their hands and arms; and may occasionally lift or move up to 50 pounds. The work environment typically has a moderate noise level.
Requirements
- High school diploma or GED, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
- Ability to write reports, business correspondence, and procedure manuals; present information effectively; and respond to questions from groups or managers, clients, customers, and the public.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to read and write in English.
- Ability to calculate figures and amounts involving discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
- Ability to solve practical problems involving concrete variables and limited standardization, and interpret written, oral, diagrammatic, or schedule-based instructions.
- Knowledge of database, internet, inventory, order-processing, spreadsheet, and word-processing software.
- Ability to meet the physical demands of the role, including occasionally lifting and/or moving up to 50 pounds.
Nice To Haves
- Associate degree from a two-year college or university preferred, but not required.
- Bilingual English/Spanish ability is desired in some centers.
Responsibilities
- Coordinate, schedule, and dispatch service requirements from local pickups through deliveries.
- Act as a direct liaison between dock operations and internal and external customers.
- Track information, enter data, and report information to internal and external customers.
- Coordinate inter-company and intra-company communication.
- Work with the planning group to coordinate facility outbound volume.
- Provide customer service to internal and external customers.
- Prepare inbound and outbound documentation.
- Perform additional clerical duties as assigned.
- Validate and verify materials on the dock, including labeling, pulling packing slips, moving boxes, and opening boxes.
- Generate reports with critical shipping information for Dock Coordinators.
- Oversee loading activities when required by the center.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
