Shipping and Receiving Specialist

PROTRANS INTERNATIONAL•El Paso, TX

12d

About The Position

This position coordinates the movement of customer materials from suppliers through the Service Center Network. The role serves as a direct liaison between dock operations and internal and external customers, and provides customer service while coordinating shipping and receiving activities. The position may oversee loading activities, depending on the center.

Requirements

High school diploma or GED, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
Ability to write reports, business correspondence, and procedure manuals; present information effectively and respond to questions; and read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read and write in English.
Ability to calculate figures and amounts and apply basic algebra and geometry concepts.
Ability to solve practical problems and interpret written, oral, diagram, or schedule-based instructions.
Knowledge of database, internet, inventory, and order-processing software, as well as spreadsheet and word-processing software.
Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.
Able to meet the physical demands of the job, including sitting, typing, handling or feeling objects, talking, reaching, standing, walking, and occasionally lifting or moving up to 50 pounds.
Close vision and hearing sufficient to perform essential job functions.

Nice To Haves

Associate degree from a two-year college or university is preferred but not required.
Bilingual English/Spanish ability is desired in some centers.

Responsibilities

Coordinate, schedule, and dispatch service requirements from local pickups through deliveries.
Serve as a direct liaison between dock operations and internal and external customers.
Track, input, and report information to internal and external customers.
Coordinate inter-company and intra-company communication.
Work with the planning group to coordinate facility outbound volume.
Provide customer service to internal and external customers.
Prepare inbound and outbound documentation.
Perform additional clerical duties as assigned.
Validate and verify materials on the dock, including labeling, pulling packing slips, moving boxes, and opening boxes.
Generate reports with critical shipping information for Dock Coordinators.
Oversee loading activities when required, depending on the center.