Shipping and Receiving Specialist
About The Position
The Shipping and Receiving Specialist keeps equipment, parts, and supplies moving accurately through the warehouse. The role receives deliveries, maintains inventory records, and prepares shipments for the repair team and customers. It also involves tracking discrepancies and following through when items are missing, damaged, or delayed. The specialist fulfills approved orders by picking and verifying items, packing equipment securely, preparing shipping documents, arranging carrier pickups, and recording tracking information. The role receives and documents incoming deliveries, records and organizes inventory, completes counts, and maintains separation and identification of customer equipment, repair returns, and other inventory. The position coordinates with repair technicians and other teams to support deadlines and equipment handoffs, follows up on unresolved order details, and maintains clean, organized work areas while following safe handling and equipment-use procedures. It requires standing and walking for extended periods, alternating between warehouse and computer tasks, handling packages and equipment, reading labels and documents, and using computers and authorized material-handling equipment. With assistance, the employee must be able to lift up to 50 pounds.
Requirements
- High school diploma or equivalent.
- At least one year of shipping, receiving, order fulfillment, or warehouse experience.
- Experience using a computer to enter inventory or shipment information and create shipping labels.
- Ability to compare documents, verify quantities, and maintain accurate records.
- Ability to organize competing tasks, communicate problems promptly, and follow through on unresolved issues.
- Ability to stand and walk for extended periods and alternate between warehouse and computer tasks.
- Ability to bend, reach, and handle packages, parts, packing materials, and equipment.
- Ability to safely move equipment and packages using approved lifting aids or team assistance as needed.
- Ability to read labels, serial numbers, packing slips, and information on computer screens.
- Ability to use a keyboard, mouse, shipping tools, and authorized material-handling equipment.
- Ability to maintain attention to detail while working around deliveries, movement, and changing priorities.
- With assistance, ability to lift up to 50 pounds.
Nice To Haves
- Experience packing electronics or other fragile equipment.
Responsibilities
- Pick equipment and parts against approved orders, verifying item numbers, quantities, serial numbers, accessories, and shipping addresses.
- Pack items securely using appropriate materials, including protection for sensitive electronic equipment.
- Create shipping labels and required documents, arrange carrier pickups, and record tracking information.
- Communicate delays, shipping exceptions, and delivery issues to the appropriate team.
- Compare incoming deliveries with purchase orders, packing slips, or return authorizations and document discrepancies or visible damage.
- Accurately record received items and route equipment, parts, and supplies to the correct location or team.
- Label and organize inventory, complete counts, and report shortages or record discrepancies.
- Maintain clear identification and separation of customer equipment, repair returns, and other inventory.
- Coordinate with repair technicians and other teams to support shipping deadlines and equipment handoffs.
- Follow up on missing parts, incomplete paperwork, or shipment details before releasing an order.
- Keep work areas and storage locations organized and clean, and follow safe handling and equipment-use procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
