Shipping and Receiving Lead

Zscaler•San Jose, CA

1d•$66,500 - $95,000•Onsite

About The Position

Zscaler is seeking a Shipping and Receiving Lead to join their Facilities and Workplace Operations team at their Santa Clara headquarters. This role reports to the Workplace Experience Sr. Manager and is responsible for the end-to-end logistical integrity of campus back-of-house operations. The position requires a zero-trust mindset, mindful stewardship, and the ability to protect corporate assets, eliminate lobby clutter, and support internal teams. It is a dynamic, high-impact role demanding technical precision in logistics, compliance enforcement, and hands-on flexibility across a 300,000 sq ft campus.

Requirements

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving.
3+ years of experience in corporate logistics, shipping/receiving operations, or facilities support roles.
Full-time on-site presence Monday-Friday in Santa Clara, CA, with the physical capability to stand/walk for extended periods, operate material handling equipment, and lift up to 50 lbs.
Proven track record utilizing digital workplace applications, mailroom intake portals, cloud-based access control interfaces, or Integrated Workplace Management Systems.
High adaptability and willingness to execute general building maintenance and facilities support tasks outside of standard shipping duties.
Sound judgment in maintaining visual privacy boundaries, protecting PII on asset labels, and handling sensitive corporate property.

Nice To Haves

Prior experience working directly within strict information security compliance frameworks such as SOC2 Type II or ISO 27001.
Professional certifications in safe material handling, hazard communication, or logistics management.

Responsibilities

Oversee daily central mailroom and loading dock operations, enforcing digital intake scanning via Envoy and securing high-value technical assets inside badge-restricted cabinets to ensure SOC2 Type II and ISO 27001 compliance.
Manage centralized shipping and receiving operations, logging and sorting incoming USPS mail, parcels, and carrier packages into departmental folders for efficient employee pickup.
Partner cross-functionally with R&D Lab Managers to handle heavy freight, execute dock de-trashing, conduct damage inspections, and enforce strict HazMat isolation protocols.
Provide flexible facilities support across campus, including MPR room flips, furniture reconfigurations, corporate event logistics, and internal desk or team office relocations.
Conduct building floor audits to log work orders, monitor facility maintenance needs, partner with day porters/vendors, and coordinate the physical setup of workplace fit-up assets.