Day Shift Shipping and Receiving Lead

Event Source•Valley View, OH

11d

About The Position

The Day Shipping and Receiving Operations Lead prepares next-day orders so they are staged, inspected, secured, and ready for the night loading crew. The role supports accurate inventory, safe shipping and receiving, will call operations, and Dispatch. Its primary deliverable is ensuring the night crew starts with the next day's work ready, clearly organized, and with known issues identified and communicated. The Lead serves as the primary daytime point of contact for shipping and receiving activity, coordinates priorities among Warehouse, Inventory, Dispatch, and the night loading team, and monitors order readiness throughout the shift. Before leaving, the Lead provides a handoff covering completed and outstanding work, shortages or quality concerns, priority routes, and issues requiring follow-up. The role also upholds the company's Core Values of Consistency, Adaptability, Reliability, and Teamwork (CART), and performs additional duties as required.

Requirements

At least 3 years of warehouse shipping, receiving, or logistics experience.
Strong working knowledge of inventory control systems, load sheets, and freight handling.
Ability to operate forklifts/tow motors safely and train others on proper usage.
High school diploma or equivalent required.

Nice To Haves

Prior experience leading a small team or acting as a shift lead.

Responsibilities

Pull bulk items required for next-day orders and stage completed orders in designated areas for the night loading crew.
Ensure staged orders are organized, clearly identified, and ready for loading; identify missing or incomplete items and prioritize staging by route and departure requirements.
Manage the will call window for customer pickups and returns; verify customer and order information before releasing equipment and direct returned items to the appropriate processing area.
Communicate will call issues, shortages, damages, or discrepancies to the appropriate department.
Work with Inventory to investigate and correct inventory count discrepancies; help identify recurring shortages or quality issues that could affect upcoming orders.
Inspect staged items for cleanliness, completeness, damage, and fitness for delivery; remove unacceptable equipment from the delivery process and report it appropriately.
Inspect completed skids before release for loading; verify they are wrapped, secured, labeled, safe for transit, and stacked to minimize damage risk.
Flag unsafe, unstable, overweight, or improperly prepared skids for correction before loading.
Load and unload inbound and outbound carriers and transfer trailers; verify shipments against available shipping documentation and report shortages, overages, or damaged freight.
Move received freight to appropriate staging or storage locations and maintain an organized, accessible, and safe shipping and receiving area.
Assist Dispatch with operational needs, locate products, orders, skids, or equipment for upcoming routes, and communicate readiness issues that could affect scheduled departures.
Assist with last-minute order changes, additions, pickups, or transportation needs; coordinate with Dispatch and the night loading crew to prepare priority routes on time.
Coordinate priorities among Warehouse, Inventory, Dispatch, and the night loading team; monitor next-day order readiness throughout the shift and escalate issues affecting next-day service.
Maintain clean, organized, and safe staging, dock, and will call areas.
Provide the night loading crew with a clear end-of-shift handoff covering what is ready, what remains outstanding, known issues, shortages or quality concerns, priority routes, and required follow-up.
Uphold and embody the company's Core Values: Consistency, Adaptability, Reliability, and Teamwork (CART).
Perform additional duties as required.