Night Shift Shipping and Receiving Lead

Event Source•Valley View, OH

11d

About The Position

The Night Shift Shipping and Receiving Lead directs the night loading crew and serves as the primary after-hours contact for dock and transportation issues. The role ensures merchandise, loads, equipment, and vehicles are prepared for safe, accurate, and on-time transportation. The primary deliverable is ensuring every scheduled truck is accurately loaded, secured, equipped, fueled, inspected, and ready to depart on time, with unresolved issues communicated to leadership. The Lead assigns and prioritizes crew workflows, monitors productivity and safety, and provides real-time guidance on loading standards. Responsibilities also include verifying merchandise quality and order accuracy; pulling and staging bulk inventory; overseeing shipping, receiving, and dock operations; responding to after-hours transportation and fleet issues; inspecting vehicles and coordinating maintenance; and maintaining dock safety and housekeeping. At the end of the shift, the Lead provides day management and Dispatch with a detailed handoff covering completed loads, outstanding orders, shortages, vehicle service updates, and driver incidents. Success is measured by on-time departures with verified loads, prevention of loading-related transit damage, trucks that are fueled, inspected, staged, and equipped, a clean and hazard-free dock, crew compliance with material-handling safety, accurate shift handoffs, and prompt resolution of after-hours driver issues. Pay is $23 per hour. Health, dental, vision, and 401(k) eligibility begin after 60 days. The role also offers 96 hours of annual PTO, prorated based on hire date, team member rental discounts, and a referral program.

Requirements

At least 3 years of warehouse shipping, receiving, or logistics experience.
Strong working knowledge of inventory control systems, load sheets, and freight handling.
Ability to operate forklifts or tow motors safely and train others in proper use.
High school diploma or equivalent required.

Nice To Haves

Prior experience leading a small team or acting as a shift lead.

Responsibilities

Direct daily night-crew workflows, assigning loading, bulk-pulling, staging, unloading, and dock-cleanup tasks.
Prioritize crew work according to route departure times and active dispatch requirements.
Monitor crew performance, productivity, loading accuracy, and adherence to safety protocols; correct loading issues and assist with physical loading as needed.
Escalate persistent performance, staffing, and operational issues to management, and uphold the company's Core Values of Consistency, Adaptability, Reliability, and Teamwork (CART).
Inspect inventory for cleanliness, damage, and completeness; route rejected items to maintenance or prep.
Verify product counts against load sheets, contracts, and shipping documentation; investigate discrepancies and log additions, removals, or substitutions.
Ensure items are packaged and protected against transit friction and load shifting, and communicate shortages, damages, or missing inventory to Inventory and Dispatch.
Pull and stage bulk inventory according to route priority and loading sequence; verify completed skids are wrapped, labeled, stacked, and balanced.
Enforce vehicle load-securement protocols, confirm required delivery gear is loaded, and keep returned inventory separate from outbound orders.
Conduct final load-readiness inspections before releasing trucks.
Oversee loading and unloading for internal fleet vehicles and external freight carriers; document inbound and outbound shortages, overages, and transit damages immediately.
Direct dock-door use and staging space to maintain flow and avoid congestion; route returned items to cleaning, repair, or inventory bays.
Serve as the primary after-hours escalation contact for driver, route, equipment, and vehicle concerns; coordinate responses to breakdowns, accidents, delays, missing gear, or site-access issues with vendors, roadside aid, or management.
Ensure assigned trucks are fueled, clear of trash, correctly parked, and stocked with necessary keys, fuel cards, and paperwork.
Make operational decisions within designated authority to protect delivery schedules and driver safety.
Inspect trucks for visible damage, warning lights, fluid leaks, tire issues, and mechanical defects; red-tag and hold vehicles with unresolved safety concerns and notify Dispatch.
Move trucks to and from approved service providers, track out-of-service vehicles, and manage keys and repair logs.
Keep dock doors, staging areas, and emergency exits clean and free of trip hazards; enforce safe operation of forklifts, pallet jacks, and dock plates, as well as required PPE.
Complete an end-of-shift dock inspection and provide day management and Dispatch with a detailed handoff report.
Perform additional duties as assigned.