Shipping and Receiving Associate

DENVER BOTANIC GARDENS INC • Denver, CO

3d • Onsite

About The Position

Denver Botanic Gardens is hiring a Seasonal Shipping and Receiving Associate for its Gift Shop Department. The role supports daily shipping and receiving operations by accurately processing deliveries, resolving inventory discrepancies, organizing and restocking merchandise, and helping maintain inventory records. It also assists with daily Gift Shop operations, including opening and closing, customer service, sales-floor restocking, and store cleanliness. The position works approximately 40 hours per week, and the ideal candidate is available for the full Blossoms of Light season, November 20 through January 10.

Requirements

• High school diploma/GED or an equivalent combination of education and experience.
• At least one year of shipping and receiving experience.
• Ability to manage multiple and changing priorities, maintain confidentiality, and work effectively on a team.
• Excellent customer service, interpersonal, and communication skills when dealing with the public.
• Ability to remain stable under pressure and handle stressful situations.
• Flexibility and willingness to modify plans as needed.
• Availability to work a flexible schedule, including evenings, weekends, and/or holidays.
• Knowledge of Microsoft Word, Excel, Outlook, and Teams.
• Ability to work overtime as necessary.
• Commitment to workplace safety and respectful cooperation with employees and the public.
• Commitment to the Gardens' mission of connecting people with plants.
• Regular attendance at the worksite may be required.

Nice To Haves

• Six to twelve months of experience in cash handling, computer use, and customer service or problem resolution.
• Availability to work throughout the entire Blossoms of Light season, November 20 through January 10.

Responsibilities

• Learn about Gift Shop merchandise and facilitate sales transactions.
• Receive and accurately process Gift Shop deliveries, inspect shipments for damage, unpack items, count and verify units, and compare quantities and costs with packing lists and purchase orders.
• Enter item, unit, wholesale-cost, and retail-cost adjustments in TAM Retail.
• Print and file receiving documents and pricing labels, and oversee accurate merchandise ticketing.
• Securely transport inventory to the appropriate locations and keep storage and stock rooms organized and accessible.
• Remove damaged inventory from the Gift Shop, mark it out of stock in TAM, and submit required documentation for approval before disposal.
• Check sales floors and stock rooms to ensure the proper inventory mix and SKU availability, and review inventory-needed lists.
• Greet Garden visitors and Gift Shop customers courteously and promptly, promote Gift Shop sales, and assist with opening and closing, restocking, and store cleanliness.
• Receive and distribute dock shipments for Garden departments, including deliveries from FedEx, UPS, Amazon, and couriers.
• Release outgoing shipments for all Garden departments.
• Work with other departments to support a high-quality visitor experience and represent the Gardens positively and respectfully.

What This Job Offers

• Education Level: High school or GED