Shipping and Receiving Associate

Arrow Finishing, Inc•Blaine, MN
•$22 - $30

About The Position

A Shipping and Receiving Associate prepares outgoing shipments and receives incoming shipments. The role organizes inventory for retrieval, reviews shipment schedules, and documents inventory damage to support productive operations. The associate is responsible for meeting organizational goals and expectations for safety, quality, cost, delivery, and attendance. The position processes product orders and deliveries, verifies shipment information and counts, maintains shipment records, prepares shipping documentation, and helps resolve shipping issues and customer complaints. It also includes organizing and maintaining the warehouse, handling hazardous chemicals in accordance with safety requirements, transporting and placing products, and following ITAR protocols for visitors. The required schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. during training. After training, the schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

  • High school diploma or GED equivalent.
  • Must be a U.S. citizen or have a current Green Card.
  • General knowledge of anodize terminology.
  • Strong attention to detail to ensure safety and quality.
  • General computer skills and ability to use basic computer programs.
  • Ability to balance workload effectively and stay organized.
  • Ability to read and understand processes, procedures, and instructions.
  • Ability to work and collaborate with others respectfully and professionally.
  • Dependable and punctual, with ability to work overtime as needed.
  • Ability to lift up to 10 pounds regularly and up to 30 pounds occasionally.
  • Ability to use hand tools requiring fine dexterity and precision.
  • Ability to stand, sit, walk, stoop, and bend for up to 8 hours as the position requires.
  • Ability to withstand occasional odors.
  • Availability to work Monday through Friday, 7:30 a.m. to 4:00 p.m. during training, and 8:00 a.m. to 4:30 p.m. after training.

Responsibilities

  • Meet or exceed organizational goals for safety, quality, cost, and delivery, as well as attendance expectations.
  • Ensure company standards for safety, quality, and customer satisfaction are met or exceeded.
  • Maintain a clean, safe, and orderly work area and notify leaders of potential concerns.
  • Obtain and process product orders, including receiving deliveries, entering orders into Arrow Flow, and distributing packages and goods throughout the facility.
  • Verify incoming and outgoing shipments by comparing identifying information and counting, weighing, or measuring items against bills of lading, invoices, orders, or other records.
  • Receive goods, verify the quality and count of unloaded items, and promptly report discrepancies to carriers, the supervisor, and the purchasing officer according to company policy.
  • Verify and record items loaded for shipment.
  • Handle hazardous chemicals and place them appropriately to support compliance and safety.
  • Maintain shipment data so customer orders are updated and billing documents are provided to accounting or other departments as needed.
  • Notify the supervisor of major discrepancies, over-shipments, or substitutions.
  • Prepare bills of lading as needed and complete information for in-transit damage claims.
  • Transport materials on the shipping dock using a hand truck or other vehicle as needed.
  • Organize, clean, and catalog inventory to maintain the warehouse area.
  • Schedule shipments and plan logistics to ensure sufficient storage space and staffing for incoming items.
  • Troubleshoot shipping issues and customer complaints and work to resolve them.
  • Place customer products in the warehouse by packing and lifting items as necessary, and operate forklifts and pallet jacks.
  • Ensure visitors sign in and follow ITAR protocols.
  • Answer and direct phone calls related to shipping and receiving.
  • Perform other related duties as assigned.

Benefits

  • Medical plan options through Medica.
  • Health Savings Account (HSA), including an annual company contribution.
  • Wellness incentives of up to $75 per month for meeting wellness goals.
  • Employer-paid dental insurance.
  • Voluntary employee-paid vision insurance.
  • Basic life insurance provided at no cost, with the option to purchase additional coverage.
  • Short-term disability insurance, employee-paid.
  • Long-term disability insurance, employer-paid.
  • Voluntary accident, critical illness, and hospital insurance.
  • Whole life insurance with long-term care benefits.
  • Pet insurance.
  • 401(k) plan with company Safe Harbor matching contributions.
  • Limited Flexible Spending Account (FSA).
  • Paid time accrued, starting the first week of employment; newly hired employees accrue 80 hours in their first year.
  • Eight paid company holidays.
  • Wellness resources and programs, including My Health Rewards.
  • Employee Assistance Program with a 24-hour hotline available year-round.
  • Milestone anniversary bonuses ranging from $100 to $5,000.
  • Educational assistance of up to $5,250 per year for education supporting the employee's role.
  • Weekly payroll, paid on Thursdays.
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