Shipping And Receiving Associate

United State Cold Storage Inc / USCS • Syracuse, UT

9d • Onsite

About The Position

USCS is seeking a Shipping and Receiving Associate to support inbound and outbound product movements at its cold-chain facility in Syracuse, Utah. The role communicates with carriers, drivers, customers, and warehouse staff; uses the warehouse management system (WMS) to process and track goods; coordinates dock doors and driver check-in and check-out; and verifies shipping and receiving paperwork and load accuracy. The associate may also perform Welcome Center and security duties when needed, including trailer verification and yard checks.

The position requires working effectively outside with drivers and maintaining professional relationships with carriers and customers. It involves attention to detail, accurate data entry, reporting product or documentation issues, and following company security, safety, and quality procedures. Additional work hours may be requested by management. This is a full-time, non-exempt role with work hours of 8:00 a.m. to 4:30 p.m.; travel may vary.

Requirements

• High school diploma, GED, or equivalent.
• Customer-service orientation.
• Familiarity with and ability to interpret packing slips.
• Ability to use a WMS to process and track the flow of goods into and out of a warehouse.
• Ability to stand and walk for extended periods and use hands to handle objects, tools, or controls.
• Attention to detail; effective communication, vision, and hearing for safety and productivity.
• Strong arithmetic and reading skills.
• Ability to follow verbal and written instructions and company policies.
• Ability to work independently, take initiative, and coordinate with others.
• Ability to thrive in a fast-paced environment, manage stress, and meet productivity guidelines.
• Ability to operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
• Ability to operate a registered motor vehicle if it is part of daily tasks.
• Ability to engage in frequent personal interaction and communication.

Responsibilities

• Communicate with carriers and other contacts about inbound and outbound product movements.
• Understand how to enter product into the WMS, how it is stored, and how it is shipped from the facility.
• Engage with drivers, verify their identification, assign dock doors, and check drivers in and out.
• Know product locations within the warehouse to assign dock doors effectively.
• Communicate issues to the warehouse so staff can plan accordingly.
• Enter data from carrier and customer paperwork into the system to process inbound shipments accurately.
• Generate bill documentation, ensure carriers review the paperwork, and confirm drivers have the correct paperwork and destination information for each load.
• Report overages, shortages, defective materials, or questionable conditions to the department supervisor and note them on carrier or customer documentation as required.
• Record appointment information, including driver paperwork, seal, and trailer number.
• Serve as the final checkpoint for order completion and accuracy before releasing the driver.
• Identify extra charges for pallets, overtime, labor, and other items, and collect appropriate charges from drivers.
• Assist Customer Accounts with posting inbound and outbound shipments.
• Maintain professional relationships with carriers and customers.
• Act as a Welcome Center Associate and Security Guard when needed, overseeing check-in and check-out, trailer verification, yard checks, and sealed-trailer verification.
• Work outside to communicate with drivers.
• Maintain professional appearance and communications; participate in staff or customer meetings as required.
• Take initiative to prevent product, process, and quality-system non-conformities; identify and report issues and propose and implement solutions through appropriate channels.
• Follow posted security procedures and participate in safety and educational training programs.

Benefits

• 401(k) after one year for eligible full-time employees not under contract.
• Educational assistance after one year for eligible full-time employees not under contract.
• Blue Cross Blue Shield coverage available after 30 days of service, if elected.
• Company life insurance.
• A variety of additional benefits and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED