Shipping and Logistics Specialist

Nova-Tech Engineering•Willmar, MN
•$17 - $22

About The Position

The Shipping and Logistics Specialist manages domestic and international small freight orders, ensuring accurate order processing, timely fulfillment, and proper shipping documentation. The role assembles and prepares shipments, coordinates with carriers, and maintains inventory accuracy while supporting cross-functional teams to ensure compliance, efficiency, and timely delivery. Responsibilities also include processing orders, authorizing returns, fulfilling parts orders, maintaining shipping and billing records, and resolving carrier billing discrepancies. Nova-Tech Engineering is headquartered in Willmar, Minnesota, and engineers and manufactures process automation products serving commercial poultry hatcheries worldwide. The company’s operations are based on the MinnWest Technology Campus, which offers on-site amenities including a cafeteria, pool, fitness center, gymnasium, meeting spaces, and daycare center. Nova-Tech describes its work environment as flexible, collaborative, and productive, with a focus on culture and strengths.

Requirements

  • Strong organizational skills, ability to multitask, and attention to detail.
  • Ability to navigate complex international shipping regulations in more than 70 countries.
  • Excellent written, verbal, presentation, and interpersonal communication skills in English.
  • Strong customer service and vendor relationship-building skills.
  • Ability to solve practical problems independently.
  • Ability to prioritize, handle multiple demands, and maintain attention to detail in a deadline-oriented environment.

Nice To Haves

  • At least 1 year of experience in shipping, logistics, or order fulfillment.
  • Experience processing domestic and international orders.

Responsibilities

  • Process orders, authorize returns, and fulfill domestic and international small-freight parts orders accurately, including quantities, parts, and required documentation.
  • Prioritize and manage orders to meet established timelines and ensure timely fulfillment.
  • Assemble and prepare shipments, including invoices, certificates of origin, and other shipping documents, and coordinate with carriers as needed.
  • Monitor inventory, report discrepancies, and assist with inventory control.
  • Work with the Account Manager, Tech Services, brokers, and customers to support compliance and timely delivery.
  • Maintain and update spreadsheets and records related to country-specific shipping requirements, order changes, and billing accuracy.
  • Review billing statements and coordinate with carriers to resolve discrepancies or required adjustments.

Benefits

  • Flexible, collaborative, and productive work environment.
  • On-site cafeteria, pool, fitness center, gymnasium, meeting spaces, and daycare center.
  • Competitive wages.
  • Generous paid time off.
  • Benefits starting day one.
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