Shipping and Logistics Associate

Tobii Dynavox•Pittsburgh, PA
•Onsite

About The Position

The Shipping and Logistics Associate prepares and tracks outbound shipments of assistive speech devices, ensuring accuracy, timely delivery, and compliance with company and international standards. The role uses warehouse and shipping systems to record and update shipment information, coordinates with Inventory Management, Production, and other departments, and helps maintain accurate inventory records and uninterrupted shipping flow. The associate also restocks packaging materials, maintains an organized and clean warehouse in accordance with 5S and safety protocols, and contributes to process improvements. This is a full-time, in-person position at Tobii Dynavox’s North American Headquarters in Moon Township, Pennsylvania. The schedule is Monday through Friday during the day, with flexible start times. The work involves light to moderate physical labor, including standing and walking for extended periods and handling warehouse materials.

Requirements

  • Strong attention to detail and accuracy when handling shipping labels, addresses, and order contents.
  • Strong communication and problem-solving skills in a team environment.
  • Comfort using and adapting to technology for warehouse processes.
  • Strong organizational skills and ability to maintain a clean workspace.
  • Ability to remain active and on one's feet throughout the day.
  • Reliability, punctuality, self-motivation, and ability to stay focused and complete tasks in a timely manner.
  • Interest in lean process improvement and warehouse efficiency.
  • Ability to lift and carry items up to 50 pounds; occasionally lift heavier items with assistance.
  • Ability to stand and walk for prolonged periods, bend and stoop frequently, reach overhead regularly, and handle materials and equipment.
  • Ability to occasionally use ladders or step stools to access high shelves.

Nice To Haves

  • Previous shipping or logistics experience.
  • Familiarity with ERP/WMS systems, especially Microsoft Dynamics 365.
  • Experience with hazardous-material or international shipments.

Responsibilities

  • Prepare outgoing shipments accurately, including contents, packaging, and documentation, and complete work in a timely manner.
  • Reship undeliverable packages so customers receive their equipment promptly.
  • Use Microsoft Office tools, including Teams, Outlook, shared documents, and drives, to collaborate with coworkers across the country.
  • Use barcode scanners, Microsoft Dynamics 365 ERP software, and shipping software to track, log, and update shipping information.
  • Ensure packaging, labeling, and shipping records comply with company and international standards.
  • Coordinate with Inventory Management and Production to maintain material flow and accurate inventory records.
  • Identify opportunities to improve warehouse organization and streamline shipping processes.
  • Restock boxes, bubble wrap, labels, paperwork, and other supplies.
  • Work with other departments to resolve shipping issues and keep shipments moving without interruption.
  • Follow safety protocols and maintain organization and cleanliness in accordance with 5S standards.
  • Perform other tasks assigned by the manager.

Benefits

  • Paid leave time, with potential to earn 17 days per year and increases with tenure.
  • Five sick days.
  • Eleven paid holidays, including one floating holiday.
  • 401(k) plan with a company match of 50% on the dollar, up to 6% of the employee contribution.
  • Multiple medical, dental, and vision plan options, with coverage starting the first of the month following the hire date and including dependents and domestic partners.
  • Annual $250 wellness reimbursement.
  • Tuition reimbursement of up to $3,000 per year for undergraduate coursework and $6,000 per year for graduate coursework.
  • Up to six weeks of paid bonding leave and paid postpartum leave for new parents.
  • Flexible start times.
  • Free parking and modern office amenities.
  • Opportunities for personal and professional growth.
  • Collaborative and supportive team culture.
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