Shipping and Logistics Associate

Tobii Dynavox•Pittsburgh, PA

6h•Onsite

About The Position

The Shipping and Logistics Associate prepares and tracks outgoing shipments of assistive communication devices and related equipment, ensuring accuracy, timely delivery, and compliance with company and international standards. The role uses warehouse systems, barcode scanners, Microsoft Dynamics 365, shipping software, and Microsoft Office tools to record and coordinate shipping activity. The associate works with Inventory Management, Production, and other departments to maintain materials flow, resolve shipping issues, and keep inventory records accurate. The position also supports warehouse organization and continuous process improvement, restocks shipping supplies, and follows safety and 5S cleanliness standards. This is a full-time, in-person position at Tobii Dynavox’s North American Headquarters in Moon Township, Pennsylvania. The schedule is Monday through Friday on a daytime schedule, with flexible start times. The work is active and includes light to moderate physical labor. The work environment has moderate noise, and cleaning products, tools, and equipment are part of daily operations.

Requirements

Be detail-oriented and accurate when handling shipping labels, addresses, and order contents.
Have strong communication and problem-solving skills and be able to work in a team environment.
Be comfortable using and adapting to technology for warehouse processes.
Have strong organizational skills and maintain a clean workspace.
Be comfortable being active and on your feet throughout the day.
Be reliable, punctual, and self-motivated, with the ability to stay focused and complete tasks in a timely manner.
Be interested in lean process improvement and contributing to warehouse efficiency.
Be able to lift and carry items up to 50 pounds; occasionally handle heavier items with assistance.
Be able to stand and walk for prolonged periods, bend and stoop frequently, reach overhead and handle materials regularly, and occasionally use ladders or step stools.

Nice To Haves

Previous shipping or logistics experience.
Familiarity with ERP or WMS systems, especially Microsoft Dynamics 365.
Experience handling hazardous-material or international shipments.

Responsibilities

Prepare outgoing shipments accurately, including contents, packaging, and documentation, and complete them in a timely manner.
Reship undeliverable packages so customers receive their equipment promptly.
Use Microsoft Office tools, including Teams, Outlook, shared documents, and shared drives, to collaborate with coworkers across the country.
Use barcode scanners, Microsoft Dynamics 365, and shipping software to track, log, and update shipping information.
Ensure packaging, labeling, and shipping records comply with company and international standards.
Coordinate with Inventory Management and Production to maintain material flow and accurate inventory records.
Identify opportunities to improve warehouse organization and streamline shipping processes.
Restock boxes, bubble wrap, labels, paperwork, and other supplies to maintain efficient outbound shipping.
Collaborate with other departments to resolve shipping issues and prevent interruptions to shipment flow.
Follow safety protocols and maintain organization and cleanliness in accordance with 5S standards.
Perform other tasks assigned by the manager.

Benefits

Paid leave time: potential to earn 17 days per year, increasing with tenure.
Five sick days.
Eleven paid holidays, including one floating holiday.
401(k) plan with a company match of 50% on the dollar, up to 6% of employee contribution.
Medical, dental, and vision plan options, with coverage available for dependents and domestic partners beginning the first of the month following hire.
Annual $250 wellness reimbursement.
Tuition reimbursement of up to $3,000 per year for undergraduate coursework and $6,000 per year for graduate coursework.
Up to six weeks of paid bonding leave and paid postpartum leave for new parents.
Free parking and modern office amenities.
Flexible start times.
Opportunities for personal and professional growth.