Shipping and Logistics Supervisor

IDEX Corporation•Wheeling, IL
•$61,200 - $91,800•Onsite

About The Position

Fluid Management, Inc., a Unit of IDEX Corporation, is a global manufacturer of precision dispensing and mixing equipment serving the architectural paint, coatings, personal care, and food and beverage industries. The Shipping Supervisor leads shipping, logistics, and outbound distribution to ensure customer orders are delivered safely, accurately, cost-effectively, and on time. The role is accountable for departmental performance in safety, delivery, inventory accuracy, cost, and customer satisfaction, while developing the team and driving continuous improvement. The supervisor directly leads Shipping personnel and coordinates with Shipping, Operations, Production, Customer Service, Supply Chain, Sales, and external transportation providers. The position is hands-on and may involve packing, shipping, receiving, and warehouse duties as business needs require. This is an onsite position in Wheeling, Illinois.

Requirements

  • High school diploma or equivalent required.
  • At least 5 years of experience in shipping, logistics, transportation, warehousing, or distribution, including international shipments.
  • Experience with J.D. Edwards or a similar ERP system, logistics or transportation-management systems, inventory transactions, and cycle counts.
  • Knowledge of freight carriers, domestic and international shipping documentation, hazardous-material requirements, and transportation practices.
  • Strong interpersonal, written and verbal communication, organizational, analytical, and problem-solving skills.
  • Proficiency in Microsoft Office.
  • Ability to calculate freight-related costs and work with U.S. and foreign currencies, weights, measurements, volumes, and distances.
  • Ability to stand, walk, reach, bend, and move throughout the workday and lift, carry, push, and pull up to 50 pounds.
  • Ability to occasionally perform packing, shipping, receiving, loading, unloading, and material-handling activities.
  • Vision abilities including close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

  • Two-year degree in Supply Chain, Business, Logistics, Operations Management, or a related field.
  • Two years of leadership or supervisory experience.

Responsibilities

  • Lead, coach, and develop Shipping personnel to meet safety, delivery, quality, inventory, cost, and customer service objectives.
  • Manage employee performance, timecards, attendance, scheduling, overtime, training, development, performance reviews, and corrective action.
  • Set departmental priorities and KPIs, allocate resources, and promote accountability, cross-training, engagement, succession planning, and continuous improvement.
  • Develop and manage departmental and freight budgets and implement cost-saving initiatives involving freight, packaging, labor utilization, transportation methods, and operating processes.
  • Lead outbound shipping and monitor orders released from production, backlogs, workflow priorities, requested ship dates, and on-time delivery performance.
  • Coordinate domestic and international transportation, including expedited and project-specific shipments, and act as the primary contact for carriers, brokers, and logistics providers.
  • Monitor freight performance, transportation costs, and shipment status; resolve disruptions and maintain shipping documentation, freight records, and system transactions.
  • Negotiate inbound and outbound freight costs with carriers.
  • Ensure compliance with Environmental, Health, and Safety policies and applicable domestic and international shipping regulations.
  • Promote workplace safety through training, observations, audits, safe material-handling practices, and corrective actions.
  • Manage hazardous-material shipments and required documentation, labeling, and carrier requirements.
  • Investigate shipping incidents, freight claims, delivery failures, and errors; identify root causes and implement corrective actions.
  • Act as the primary escalation point for shipping and logistics issues affecting customers and internal stakeholders.
  • Coordinate with Customer Service, Operations, Production, Supply Chain, Purchasing, and Sales to support customer commitments and transportation arrangements.
  • Communicate shipment status, delivery risks, and corrective actions in a timely and professional manner; support project logistics and improvement initiatives.
  • Maintain inventory accuracy through system transactions, inventory transfers, JDE cycle counts, and discrepancy resolution.
  • Facilitate Return Material Authorizations and manage related BP Logix workflows.
  • Maintain shipping metrics, freight logs, cost/loss reports, and operational reporting.
  • Manage inventory and replenishment of shipping supplies and packaging materials for packing cells.
  • Assist the Receiving and Parts teams as needed, including coordinating estimated arrival dates and following up on missed or delayed parts.
  • Perform packing, shipping, material handling, and warehouse activities as needed; package machines and service parts, prepare shipping and export documentation, verify shipment accuracy, and assist with loading and unloading.
  • Maintain clean, organized, and safe shipping work areas and provide hands-on support during workload peaks or staffing needs.

Benefits

  • Health benefits
  • 401(k) retirement savings program with company match
  • Paid time off (PTO)
  • Position may be eligible for a performance-based bonus plan
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