Shipping and Logistics Supervisor

IDEX•Wheeling, IL

1d•Onsite

About The Position

The Shipping Supervisor leads shipping, logistics, and outbound distribution activities to ensure customer orders are delivered safely, accurately, cost-effectively, and on time. The role is accountable for departmental performance in safety, delivery, inventory accuracy, cost, and customer satisfaction, while developing a high-performing team and driving continuous improvement. The supervisor directly leads Shipping personnel and serves as the primary liaison among Shipping, Operations, Production, Customer Service, Supply Chain, Sales, and external transportation providers. The role also performs packing, shipping, receiving, and warehouse duties as business needs require. This is an onsite position in Wheeling, Illinois. Fluid Management, Inc., a unit of IDEX Corporation, manufactures precision dispensing and mixing equipment for the architectural paint, coatings, personal care, and food and beverage industries. The company describes a global product development environment and emphasizes teamwork, product innovation, and customer service. The position leads and develops Shipping employees; manages performance, scheduling, training, and departmental priorities; and oversees budgets, outbound shipping, transportation coordination, freight costs, safety and regulatory compliance, customer escalations, inventory accuracy, return authorizations, reporting, and shipping supplies. It also provides support to Receiving and Parts teams and hands-on assistance with packing, shipping, material handling, and warehouse work. The required minimum qualifications include a high school diploma or equivalent and at least five years of relevant shipping, logistics, transportation, warehouse, or distribution experience, including international shipments. Experience with an ERP system, logistics or transportation-management systems, inventory transactions, and cycle counts is also required. Two years of leadership or supervisory experience and a two-year related degree are preferred. The position requires the ability to lift, carry, push, and pull up to 50 pounds and to perform other physical activities associated with warehouse and shipping work. The compensation range is $61,200 to $91,800, depending on experience. The position may be eligible for a performance-based bonus. U.S. benefits include health benefits, a 401(k) retirement savings program with company match, and PTO.

Requirements

High school diploma or equivalent required.
At least 5 years of shipping, logistics, transportation, warehouse, or distribution experience, including international shipments.
Experience with J.D. Edwards or a similar ERP system, logistics or transportation-management systems, inventory transactions, and cycle counts.
Knowledge of freight carriers, domestic and international shipping documentation, hazardous-material requirements, and transportation practices.
Strong interpersonal, written and verbal communication, organizational, analytical, and problem-solving skills.
Proficiency in Microsoft Office.
Ability to calculate freight-related costs and work with U.S. and foreign currencies, weights, measurements, volumes, and distances.
Ability to stand, walk, reach, bend, and move throughout the workday.
Ability to lift, carry, push, and pull up to 50 pounds.
Ability to occasionally perform packing, shipping, receiving, loading, unloading, and material-handling activities.
Vision abilities including close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Two-year degree in Supply Chain, Business, Logistics, Operations Management, or a related field.
At least 2 years of leadership or supervisory experience.

Responsibilities

Lead, coach, and develop Shipping personnel to meet safety, delivery, quality, inventory, cost, and customer service objectives.
Manage employee performance, timecards, attendance, scheduling, overtime, training, development, performance reviews, and corrective action.
Set departmental priorities and KPIs, allocate resources, and promote accountability, cross-training, engagement, succession planning, and continuous improvement.
Develop and manage departmental and freight budgets and implement cost-saving initiatives involving freight, packaging, labor, transportation methods, and processes.
Lead outbound shipping to ensure orders are shipped accurately, safely, cost-effectively, and on time.
Review production-released sales orders and machine and service-parts backlogs, prioritize workflow, and execute against requested ship dates and On-Time Delivery objectives.
Coordinate domestic and international transportation, including expedited and project-specific shipments, and serve as the primary contact for carriers, brokers, and logistics providers.
Monitor freight performance, transportation costs, and shipment status; resolve delivery disruptions; and maintain accurate documentation, freight records, and system transactions.
Negotiate inbound and outbound freight costs with carriers.
Ensure compliance with Environmental, Health, and Safety policies and applicable domestic and international shipping regulations.
Promote workplace safety through training, observations, audits, safe material-handling practices, and corrective actions.
Manage hazardous-material shipments, including documentation, labeling, and carrier requirements.
Investigate shipping incidents, freight claims, delivery failures, and errors; identify root causes and implement corrective actions.
Serve as the primary escalation point for shipping and logistics issues affecting customers and internal stakeholders.
Partner with Customer Service, Operations, Production, Supply Chain, Purchasing, and Sales to support customer commitments and transportation arrangements.
Communicate shipment status, delivery risks, and corrective actions in a timely and professional manner.
Support project-specific logistics and improvement initiatives.
Maintain inventory accuracy through system transactions, inventory transfers, JDE cycle counts, and discrepancy resolution.
Facilitate Return Material Authorizations and manage related BP Logix workflows.
Maintain shipping metrics, freight logs, cost/loss reports, and operational reporting.
Manage inventory and replenishment of shipping supplies and packaging materials for packing cells.
Assist Receiving and Parts teams as business needs require and coordinate with Receiving on estimated arrival dates and follow-up for missed or delayed parts.
Perform packing, shipping, material handling, and warehouse activities as needed.
Package machines and service parts, prepare shipping and export documentation, verify shipment accuracy, and assist with loading and unloading as required.
Maintain clean, organized, and safe shipping work areas and provide hands-on support during workload peaks or staffing needs.