Shipper-Receiver, PT, St Louis Galleria - West Elm

Williams-Sonoma•Richmond Heights, MO
•Onsite

About The Position

The Shipper-Receiver supports stockroom and sales-floor operations at West Elm’s St. Louis Galleria location. The role handles incoming and outgoing merchandise, maintains accurate inventory and receiving records, organizes stockroom storage, and helps ensure merchandise moves efficiently from the stockroom to the sales floor. The position also supports customer service and may assist on the sales floor, as well as supervise and train stock associates.

Requirements

  • 1–2 years of stockroom experience.
  • 1–2 years of customer service experience.
  • Effective planning and time-management skills to execute multiple tasks simultaneously.
  • Valid driver’s license where applicable.
  • Ability to remain mobile on the sales floor for extended periods.
  • Ability to operate a POS system.
  • Ability to lift and mobilize items up to 75 pounds using appropriate equipment and safety techniques.
  • Part-time Flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts; weekend availability must be on two separate days. Associates scheduled for 20 or more hours weekly need greater availability to meet business needs.

Nice To Haves

  • Basic product knowledge preferred.

Responsibilities

  • Provide high-level customer service to internal and external customers.
  • Assist management with planning shipment receipts, including cost-effective receipt and staffing needs.
  • Process delivered shipments and maintain accurate inventory records.
  • Direct merchandise flow from the stockroom to the sales floor.
  • Ticket and stock merchandise or prepare it for immediate distribution to the sales floor.
  • Organize stockroom departments and merchandise on appropriate shelves or in off-site locations; keep aisles and exits clear and follow company storage standards.
  • Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, discrepancies, damaged merchandise, and returns.
  • Maintain accurate records of merchandise stored at off-site locations.
  • Process donations and MOS merchandise in a timely manner.
  • Pack and log merchandise for shipments as required.
  • Keep the stockroom clean and swept, remove garbage, and organize supplies.
  • Complete daily agenda tasks or other assigned work, such as store maintenance, lighting, and cleaning.
  • May supervise and train stock associates.
  • Assist on the sales floor as needed.
  • Follow company policies and procedures, including stockroom procedures intended to minimize company losses.

Benefits

  • Employee discount on Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
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