Sales Assoc, PT, St Louis Galleria Mall - West Elm
About The Position
As a Sales Associate at West Elm, you provide customers with a distinctive shopping experience through excellent customer service, effective selling techniques, and detailed product knowledge in a fast-paced specialty retail environment. The role includes helping customers find products and services, meeting sales goals, processing transactions, and supporting merchandise presentation and store operations. Part-time associates must be available for at least two regularly scheduled shifts on separate weekend days and two shifts during the week. Associates scheduled for 20 or more hours per week need additional availability based on business needs.
Requirements
- 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
- Ability to be mobile on the sales floor for extended periods.
- Ability to operate a point-of-sale (POS) system.
- Ability to lift and move items weighing up to 75 pounds while using appropriate equipment and safety techniques.
- Part-time flex associates must be available for a minimum of two regularly scheduled shifts on separate weekend days (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday).
- Associates scheduled for 20 or more hours per week must have greater availability to meet business needs.
- Love of selling and demonstrated ability to exceed sales goals and close sales.
- Ability to work in a team and independently, and manage one's own time.
- Ability to prioritize and handle multiple tasks simultaneously.
- High school diploma or equivalent preferred.
Nice To Haves
- Specialty retail sales experience.
- High school diploma or equivalent.
Responsibilities
- Provide sincere, friendly, energetic customer service in line with World-Class service standards.
- Achieve established sales and contest goals, and maintain knowledge of current sales and promotions.
- Assist customers with gift wrap, gift registry, merchandise location, catalog and special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Use effective selling techniques to build multiple sales and increase productivity.
- Demonstrate comprehensive knowledge of product features and benefits.
- Perform register transactions accurately and efficiently, including sales, returns, and exchanges.
- Help implement and maintain visual merchandise presentation, signage, and lighting.
- Maintain store cleanliness and upkeep, and help straighten, clean, and maintain the stockroom as needed.
- Process, ticket, and restock merchandise as needed.
- Perform other duties assigned by management.
- Comply with company policies and procedures.
Benefits
- Discount on Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays for full-time associates.
- Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
