Seasonal Retail Sales Associate, St Louis Galleria

Macy's • Saint Louis, MO

3d • Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with suitable products and services, and help build trust and loyalty while meeting sales goals. The role is focused on customer engagement and selling, rather than serving only as a cashier.

You help keep the sales floor clean, organized, and inviting. At the start of the day, you review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and prepare to assist customers. During the day, you maintain merchandise presentation, process damages and selected merchandise returns to vendors, update signs and pricing, and assist with merchandise moves. You share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Willingness to meet daily sales-goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
• Ability to work independently and contribute to a team.
• Ability to use electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Provide warm, personalized customer service and product recommendations on the sales floor and in fitting rooms.
• Engage customers, build relationships and loyalty, and work toward daily sales goals.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor clean, organized, prepared, and inviting.
• Merchandise new receipts and support merchandise moves.
• Process damages, testers, and selected merchandise for return to vendors.
• Update signs and pricing.
• Share loyalty-program benefits, ensure customers have what they need, and thank them sincerely.
• Collaborate with colleagues to serve customers and support individual and store results.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed