Seasonal Retail Sales Associate, Poughkeepsie Galleria

Macy's•Poughkeepsie, NY

2d•$17 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to achieve sales goals, build trust, and encourage loyalty. You also help maintain a clean, organized, inviting shopping space. Colleagues start their day by preparing the sales floor, reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They welcome customers and build relationships through friendly, personal conversations. During the day, they merchandise new receipts, process damages, testers and selected merchandise for return to vendors, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. The role emphasizes teamwork, collaboration, continual improvement, and achieving individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales-goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities, work independently, and contribute to a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personalized conversations and lasting customer relationships.
Understand customer needs and recommend appropriate products and services, including in the fitting room and on the sales floor.
Work toward daily selling goals and sales targets through customer engagement and effective selling behaviors.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Help keep the sales floor clean, organized, prepared, and shoppable.
Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
Share loyalty-program benefits, ensure customers have what they need, and thank them sincerely.
Support colleagues through honesty, care, and collaboration, and learn from others to improve results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice