Seasonal Retail Sales Associate, Poughkeepsie Galleria

Macy's•Poughkeepsie, NY
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge and warm, attentive service on the sales floor and in fitting rooms, you build trust, meet sales goals, and encourage customer loyalty. The role focuses on selling and customer engagement, not just cashiering. You help keep the shopping space clean, organized, and inviting. At the start of the day, you prepare the sales floor, review sales goals, learn about new products, trends, and promotions, and get ready to assist customers. During the day, you maintain merchandise and displays, update signs and pricing, process damages and vendor returns, and support merchandise moves. You also share loyalty program benefits and ensure customers leave with what they need. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Willingness to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Engage customers with a warm welcome and personal conversations to understand their needs and build relationships.
  • Offer personalized product and service recommendations, using product knowledge and current information about trends and promotions.
  • Work toward daily sales goals and contribute to individual and store results.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts, process damages and selected merchandise returns to vendors, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
  • Collaborate with colleagues and support one another in serving customers and the community.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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