Seasonal Sales Associate - Poughkeepsie Galleria

PACSUN•City of Poughkeepsie, NY

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while providing customers with an exceptional experience. The associate completes tasks and initiatives assigned by the leadership team and works as a positive member of the store team. The role focuses on engaging, authentic customer service; full-price selling; resolving customer concerns in accordance with company policies; completing assigned work efficiently; maintaining visual standards, cleanliness, and organization; and supporting safe shopping and working environments. The associate follows company and loss-prevention policies and shares customer feedback with leadership. The associate also supports store sales and operational goals, participates in contests and events, keeps current on financial priorities, and executes digital sales strategies such as ship-from-store and BOPIS. They represent the PacSun brand, contribute to a positive team environment, follow employee appearance guidelines, and continue learning about products, brands, fashion, and trends. This is a part-time retail position requiring 20–40 hours per week and schedule flexibility, including weekends, nights, and peak holiday periods. Physical demands include frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds, prolonged sitting or standing, ladder climbing as needed, and movement around sales-floor, stockroom, and office areas. The work environment is open, with fluctuating temperatures and standard lighting. Travel may be required for SM and above roles only.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with flexibility to work weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to sit or stand for long periods, climb ladders as needed, and maneuver around sales-floor, stockroom, and office areas.
Ability to talk or hear regularly and to walk, use hands to handle or feel items, reach, twist, or squat frequently.
Vision abilities including close vision, distance vision, depth perception, and ability to adjust focus.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations according to policy, attempt to resolve issues, and partner with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness to support a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with loss-prevention policies and communicate violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to help improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand and contribute to a positive working environment by demonstrating core values.
Follow Employee Appearance Guidelines and continue learning about products, brands, fashion, and trends.
Work to improve individual performance while contributing as a productive team member.