WEST ELM PT Stock Assoc

Williams-Sonoma • Kansas City, MO

1d

About The Position

The Stock Associate receives shipments and accurately maintains inventory records while maintaining stockroom and off-site locations. The role supports the sales team by replenishing the sales floor after shipments or during recovery periods and may assist on the sales floor during peak times. The associate also completes assigned store tasks and follows company policies and stockroom procedures to minimize loss.

This position requires strong organization, attention to detail, customer service, teamwork, time management, and the ability to work in the stockroom or on the sales floor for extended periods. It involves operating scanning equipment and a POS system, and lifting and moving merchandise using appropriate equipment and safety techniques. High school diploma or equivalent, customer service experience, and stockroom or related experience are preferred. Full-time associates are expected to have open availability. Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts.

Requirements

• High school diploma or equivalent preferred.
• 1–2 years of customer service experience preferred.
• Stockroom or related work experience preferred.
• Basic product knowledge preferred but not required.
• Effective time management skills to execute multiple tasks simultaneously.
• Ability to remain mobile in the stockroom or on the sales floor for extended periods.
• Ability to operate and read scanning equipment for extended periods.
• Ability to lift and carry medium-to-large items weighing up to 100 pounds using appropriate equipment and safety techniques.
• Ability to operate a POS system.
• Full-time associates are expected to have open availability to meet business needs.
• Part-Time Flex associates must be available for at least two regularly scheduled shifts on separate weekend days (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday). Greater availability is required to be scheduled for 20 or more hours weekly.

Nice To Haves

• High school diploma or equivalent.
• 1–2 years of customer service experience.
• Stockroom or related work experience.
• Basic product knowledge.

Responsibilities

• Exemplify high customer service standards for internal and external customers.
• Scan shipments as delivered.
• Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
• Provide feedback to a supervisor about inventory levels and damages.
• Organize the stockroom by department and category, and place merchandise on appropriate shelves or in off-site locations.
• Adjust stocking procedures to keep aisles and exits clear.
• Ensure merchandise is safely stored, properly ticketed, packaged, and logged, and can be located easily for replenishment.
• Pack and log merchandise as required for customer deliveries.
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
• Keep the stockroom clean, swept, and organized, including removing garbage and organizing supplies.
• Assist on the sales floor during peak times when assigned.
• Complete tasks on the daily agenda or as assigned, including store maintenance, lighting, and cleaning.
• Comply with company policies and procedures.
• Follow stockroom procedures to minimize company loss.

Benefits

• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED