Stock Assoc

Williams-Sonoma•Saint Louis, MO

1d•Onsite

About The Position

The Stock Associate supports stockroom operations and merchandise replenishment while providing a high level of customer service to internal and external customers. The role includes receiving and scanning shipments, ticketing and storing merchandise, maintaining accurate inventory records, organizing and keeping the stockroom clean, and transporting merchandise to sales-floor or remote stockroom locations. Associates may also assist on the sales floor during peak periods and complete assigned store maintenance tasks. Full-time associates are expected to have open availability to meet business needs. Casual associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts, or may choose availability for all three weekend days and none during the week. Associates must be available for annual inventory and the entire holiday season (November and December).

Requirements

High school diploma or equivalent preferred.
One to two years of customer service experience preferred, along with stockroom or related work experience.
Basic product knowledge preferred but not required.
Effective time-management skills to execute multiple tasks simultaneously.
Ability to remain mobile in the stockroom or on the sales floor for extended periods.
Proven ability to operate and read scanning equipment for extended periods.
Ability to lift and carry medium-to-large items weighing up to 100 pounds using appropriate equipment and safety techniques.
Ability to operate a POS system.
Full-time associates must have open availability to meet business needs.
Casual associates must be available for a minimum of two regularly scheduled shifts on the weekend and two during the week, or for all three weekend days and none during the week.
Availability for annual inventory and the entire holiday season (November and December).

Nice To Haves

Love of organization and exceptional attention to detail for accurately maintaining inventory records.
Passion for providing excellent customer service to internal and external customers.
Team-oriented approach and willingness to help colleagues.
Curiosity and creativity, with an interest in simplifying and streamlining processes.
Proven ability to achieve results independently and through teamwork.
Proactive, hands-on approach to assigned tasks.

Responsibilities

Provide the highest level of customer service to internal and external customers.
Scan shipments as delivered.
Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
Provide feedback to a supervisor regarding inventory levels and damaged merchandise.
Organize stock by department and category, and stock merchandise on appropriate shelves or in offsite locations.
Adjust stocking procedures to keep aisles and exits clear.
Ensure merchandise is safely stored, properly ticketed, packaged, logged, and easy to locate for replenishment.
Pack and log merchandise as required for customer deliveries.
Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
Keep the stockroom clean and swept, remove garbage, and organize supplies.
Assist on the sales floor during peak times and as assigned.
Complete daily agenda tasks or other assignments, including store maintenance, lighting, and cleaning.
Comply with company policies and procedures.
Follow stockroom procedures to minimize company loss.