Stock Assoc

Williams-Sonoma•Albuquerque, NM
•Onsite

About The Position

The Stock Associate receives shipments and accurately maintains inventory records while maintaining stockrooms and off-site locations. The role supports the sales team by replenishing the sales floor after shipments and during recovery periods. Stock Associates provide strong customer service to internal and external customers, keep merchandise organized and accessible, and follow procedures to help minimize inventory loss. They may also assist on the sales floor during peak periods and complete additional store tasks as assigned. The position requires extended mobility in the stockroom or sales floor, operation of scanning equipment and a POS system, and the ability to lift and move merchandise using appropriate equipment and safety techniques. Full-time associates are expected to have open availability. Part-Time Flex associates must meet the stated minimum weekday and weekend availability requirements.

Requirements

  • High school diploma or equivalent preferred.
  • One to two years of customer service experience preferred, along with stockroom or related work experience.
  • Basic product knowledge preferred but not required.
  • Effective time-management skills and ability to execute multiple tasks simultaneously.
  • Ability to remain mobile in the stockroom or on the sales floor for extended periods.
  • Ability to operate and read scanning equipment for extended periods.
  • Ability to lift and carry medium-to-large items, weighing up to 100 pounds, using appropriate equipment and safety techniques.
  • Ability to operate a POS system.
  • Full-time associates must have open availability to meet business needs.
  • Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday). Weekend availability must be on two separate days. Associates scheduled for 20 or more hours per week need greater availability to meet business needs.

Nice To Haves

  • High school diploma or equivalent.
  • One to two years of customer service experience and stockroom or related work experience.
  • Basic product knowledge.

Responsibilities

  • Exemplify high customer service standards for internal and external customers.
  • Scan shipments as delivered.
  • Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
  • Provide feedback to a supervisor about inventory levels and damaged merchandise.
  • Organize the stockroom by department and category, and store merchandise on appropriate shelves or in off-site locations.
  • Adjust stocking procedures to keep aisles and exits clear.
  • Ensure merchandise is safely stored, properly ticketed, packaged and logged, and easy to locate for replenishment.
  • Pack and log merchandise for customer deliveries as required.
  • Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
  • Keep the stockroom clean, swept, free of garbage, and supplies organized.
  • Assist on the sales floor during peak times or as assigned.
  • Complete daily agenda tasks or other assigned tasks, including store maintenance, lighting, and cleaning.
  • Comply with company policies and procedures.
  • Follow appropriate stockroom procedures to minimize loss to the company.

Benefits

  • Generous discount on Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
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