Stock Assoc

Williams-Sonoma•Richmond Heights, MO
•Onsite

About The Position

The Stock Associate supports store operations by receiving, organizing, storing, and tracking merchandise, while maintaining a clean and safe stockroom. The role may also assist on the sales floor during peak periods and complete other store tasks as assigned. Associates are expected to provide strong customer service, follow company policies and stockroom procedures, and help minimize inventory loss. Full-time associates are expected to have open availability. Casual associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts; availability is also required for annual inventory and the entire holiday season in November and December.

Requirements

  • High school diploma or equivalent preferred.
  • One to two years of customer service experience preferred.
  • Stockroom or related work experience preferred.
  • Basic product knowledge preferred but not required.
  • Effective time-management skills and ability to execute multiple tasks simultaneously.
  • Ability to remain mobile in the stockroom or on the sales floor for extended periods.
  • Ability to operate and read scanning equipment for extended periods.
  • Ability to lift and carry medium-to-large items, up to 100 pounds, using appropriate equipment and safety techniques.
  • Ability to operate a POS system.
  • Full-time associates must have open availability to meet business needs.
  • Casual associates must be available for at least two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday); associates must also be available for annual inventory and the full holiday season in November and December.

Nice To Haves

  • Basic product knowledge.
  • Curiosity and creativity in finding ways to simplify processes and procedures.
  • Proven ability to achieve results independently and through teamwork.

Responsibilities

  • Provide excellent customer service to internal and external customers.
  • Scan shipments as delivered.
  • Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
  • Give supervisors feedback about inventory levels and damaged merchandise.
  • Organize stock by department and category, placing merchandise on appropriate shelves or in offsite locations.
  • Adjust stocking procedures to keep aisles and exits clear.
  • Store, ticket, package, and log merchandise safely so it can be located for replenishment.
  • Pack and log merchandise for customer deliveries as required.
  • Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
  • Keep the stockroom clean, swept, and organized, and remove garbage.
  • Assist on the sales floor during peak times or as assigned.
  • Complete daily agenda tasks or other assigned work, including store maintenance, lighting, and cleaning.
  • Comply with company policies and procedures.
  • Follow stockroom procedures to minimize company losses.

Benefits

  • Discounts on Williams-Sonoma, Inc. brands through multiple shopping channels.
  • 401(k) plan and other investment opportunities.
  • Paid vacations, holidays, and other time-off programs.
  • Health, dental, and vision insurance.
  • Health and dependent care tax-free spending accounts.
  • Medical, family, and bereavement leave.
  • Same-sex domestic partner benefits.
  • Short- and long-term disability programs.
  • Life and travel insurance.
  • Employee assistance program.
  • Tax-free commuter benefits.
  • Wellness program supporting physical, financial, and emotional health.
  • In-person and online learning opportunities through WSI University.
  • Cross-brand and cross-function career opportunities.
  • Location-specific sample sales.
  • Business-casual work environment.
  • San Francisco-based bike-share program.
  • Time off to volunteer.
  • Matching donations to qualifying nonprofit organizations.
  • Company-sponsored community involvement.
  • Discounts on local businesses.
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