Shipper-Receiver, Full Time, Dedham - West Elm

Williams-Sonoma

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About The Position

The Shipper-Receiver supports shipment receipt and processing, maintains accurate inventory records, directs merchandise flow between the stockroom and sales floor, and keeps stockroom areas organized and safe. The role also processes inventory paperwork, donations, merchandise shipments, and returns; completes assigned store maintenance tasks; and may train or supervise stock associates. The associate may assist on the sales floor as needed and must follow company policies and stockroom procedures to minimize loss. Full-time associates are expected to have open availability to meet business needs, including weekend availability.

The anticipated pay range is $16.00–$17.00 per hour. Pay depends on factors including education, work experience, certifications, and geographic location. This role is not eligible for relocation assistance. Williams-Sonoma, Inc. will not sponsor employment-based immigration for this position.

Requirements

• 1–2 years of stockroom experience.
• 1–2 years of customer service experience.
• Effective planning and time-management skills to execute multiple tasks simultaneously.
• Valid driver’s license where applicable.
• Ability to remain mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize medium to large items weighing up to 75 pounds using appropriate equipment and safety techniques.
• Open availability to meet business needs, including weekend availability.

Nice To Haves

• Basic product knowledge.

Responsibilities

• Provide high standards of customer service to internal and external customers.
• Assist management with shipment receipt planning, including cost-effective receipt and additional staffing needs.
• Process delivered shipments and maintain accurate inventory records.
• Direct merchandise flow from the stockroom to the sales floor; ticket and stock merchandise or prepare it for immediate distribution.
• Organize stockroom departments and store merchandise and supplies on appropriate shelves or off-site locations.
• Maintain clear aisles and exits and store merchandise according to company standards.
• Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.
• Maintain accurate records of merchandise stored at off-site locations.
• Process donations and MOS merchandise in a timely manner.
• Pack and log merchandise for shipments as required.
• Keep the stockroom swept and clean, remove garbage, and organize supplies.
• Complete daily agenda tasks or other assigned tasks, including store maintenance, lighting, and cleaning.
• May supervise and train stock associates.
• Assist on the sales floor as needed.
• Follow company policies and procedures and stockroom procedures to minimize company loss.

Benefits

• Competitive compensation package.
• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental insurance, and vision insurance for full-time associates, including same-sex domestic partner benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed