Shipper-Receiver, Full Time, Pembroke Pines - West Elm

Williams-Sonoma•Pembroke Pines, FL

About The Position

The Shipper-Receiver exemplifies high customer-service standards for internal and external customers and supports management with shipment planning and stockroom operations. The role processes shipments and inventory paperwork, directs merchandise flow from the stockroom to the sales floor, maintains accurate inventory records, and keeps stockroom areas organized, clean, and compliant with company standards. The associate may also supervise and train stock associates and assist on the sales floor as needed. This is a full-time position in Pembroke Pines. Full-time associates are expected to have open availability to meet business needs. The role requires mobility on the sales floor for extended periods, operation of a POS system, and the ability to lift and move items weighing up to 75 pounds using appropriate equipment and safety techniques. Relocation assistance is not available.

Requirements

  • 1–2 years of stockroom experience.
  • 1–2 years of customer-service experience.
  • Effective planning and time-management skills to execute multiple tasks simultaneously.
  • Valid driver’s license where applicable.
  • Ability to be mobile on the sales floor for extended periods.
  • Ability to operate a POS system.
  • Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
  • Open availability to meet business needs.

Nice To Haves

  • Basic product knowledge.

Responsibilities

  • Exemplify high customer-service standards for internal and external customers.
  • Assist management in planning shipment receipt to determine cost-effective processing and additional staffing needs.
  • Process delivered shipments and maintain accurate inventory records.
  • Direct merchandise flow from the stockroom to the sales floor.
  • Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
  • Organize stockroom departments by stocking merchandise and supplies on appropriate shelves or at off-site locations.
  • Adjust stocking procedures to keep aisles and exits clear and merchandise stored according to company standards.
  • Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.
  • Maintain accurate records of merchandise stored at off-site locations.
  • Process donations and MOS merchandise in a timely manner.
  • Pack and log merchandise for shipments as required.
  • Keep the stockroom swept and clean, remove garbage, and organize supplies.
  • Complete daily-agenda tasks or other assigned tasks, including store maintenance, lighting, and cleaning.
  • May supervise and train stock associates.
  • Assist on the sales floor as needed.
  • Follow company policies and procedures and stockroom procedures to minimize company losses.

Benefits

  • Discount on Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
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