Shipper-Receiver, Full Time, Edina - West Elm

Williams-Sonoma•Edina, MN
•$16 - $18

About The Position

The Shipper-Receiver supports stockroom operations and provides a high level of service to internal and external customers. The role coordinates and processes incoming and outgoing merchandise, maintains accurate inventory and related paperwork, organizes stockroom and off-site storage, and directs merchandise flow to the sales floor. The associate also helps maintain store cleanliness and may assist with sales-floor work, train stock associates, or complete other assigned store tasks. Full-time associates are expected to have open availability to meet business needs.

Requirements

  • 1–2 years of stockroom experience.
  • 1–2 years of customer service experience.
  • Effective planning and time-management skills to execute multiple tasks simultaneously.
  • Valid driver’s license where applicable.
  • Ability to remain mobile on the sales floor for extended periods.
  • Ability to operate a POS system.
  • Ability to lift and mobilize items up to 75 pounds using appropriate equipment and safety techniques.
  • Full-time associates must have open availability to meet business needs.

Nice To Haves

  • Basic product knowledge is preferred.

Responsibilities

  • Provide the highest level of customer service to internal and external customers.
  • Assist management with planning for shipment receipt, including cost-effective processing and staffing needs.
  • Process delivered shipments and maintain accurate inventory records.
  • Direct merchandise flow from the stockroom to the sales floor.
  • Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
  • Organize stockroom departments and merchandise on appropriate shelves or in off-site locations; keep aisles and exits clear and follow company storage standards.
  • Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.
  • Maintain accurate records of merchandise stored at off-site locations.
  • Process donations and MOS merchandise promptly.
  • Pack and log merchandise for shipments as required.
  • Keep the stockroom clean, swept, and organized, and remove garbage.
  • Complete daily agenda tasks or other assigned work, including store maintenance, lighting, and cleaning.
  • May supervise and train stock associates.
  • Assist on the sales floor as needed.
  • Comply with company policies and procedures.
  • Follow stockroom procedures to minimize company loss.

Benefits

  • Competitive compensation and comprehensive health benefits.
  • Employee discount on Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
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