Shipper-Receiver, Full Time, Pembroke Pines - West Elm

Williams-Sonoma•Pembroke Pines, FL

About The Position

The Shipper-Receiver supports stockroom and merchandise operations while providing a high level of service to internal and external customers. The role helps plan for incoming shipments, processes deliveries, maintains accurate inventory and receiving records, and directs merchandise from the stockroom to the sales floor. Duties also include stocking and organizing merchandise, processing transfers and other inventory paperwork, handling donations and merchandise designated as MOS, preparing shipments, and maintaining a clean and orderly stockroom. The associate may train or supervise stock associates, assist on the sales floor, and perform other assigned store tasks. Full-time associates are expected to have open availability to meet the needs of the business.

Requirements

  • 1–2 years of stockroom experience.
  • 1–2 years of customer service experience.
  • Effective planning and time-management skills, including the ability to execute multiple tasks simultaneously.
  • Valid driver's license where applicable.
  • Ability to remain mobile on the sales floor for extended periods.
  • Ability to operate a POS system.
  • Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
  • Full-time associates must have open availability to meet business needs.

Nice To Haves

  • Basic product knowledge.

Responsibilities

  • Provide the highest level of customer service to internal and external customers.
  • Assist management with planning shipment receipts, cost-effective receiving, and additional staffing needs.
  • Process delivered shipments and maintain accurate inventory records.
  • Direct merchandise flow from the stockroom to the sales floor.
  • Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
  • Organize stockroom departments and merchandise on appropriate shelves or at off-site locations; keep aisles and exits clear and follow Company storage standards.
  • Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.
  • Maintain accurate records of merchandise stored at off-site locations.
  • Process donations and MOS merchandise promptly.
  • Pack and log merchandise for shipments as required.
  • Keep the stockroom swept and clean, remove garbage, and organize supplies.
  • Complete daily agenda tasks or other assigned tasks, such as store maintenance, lighting, and cleaning.
  • May supervise and train stock associates.
  • Assist on the sales floor as needed.
  • Comply with Company policies and procedures.
  • Follow stockroom procedures to minimize company loss.

Benefits

  • A discount on Williams-Sonoma, Inc. brands.
  • A 401(k) plan and other investment opportunities.
  • A wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
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