About The Position

The Visual Associate supports the management team in achieving goals by providing world-class customer service, serving as a role model for customer relationships, and helping ensure appropriate store coverage. The role performs operational functions to meet company guidelines, implements visual changes, and maintains store standards. The associate creates inspiring customer experiences through styling, decorating, and entertaining expertise; interprets visual direction to support sales and express the brand; and maintains compelling merchandising and displays. The role coaches associates on visual standards, replenishes the sales floor, executes floorsets within required timeframes, and collaborates with the sales team in a respectful, people-first environment. This is a part-time flex position. Associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts. Availability on two different weekend days is required. Scheduling of 20 or more hours per week requires additional availability based on business needs.

Requirements

  • 1–3 years of experience in merchandising or a visual role.
  • Effective communication, organization, and leadership skills.
  • Proven ability to motivate and influence others through personal actions and example.
  • Must be able to remain mobile on the sales floor for extended periods.
  • Must be able to lift and mobilize medium to large items up to 75 pounds using appropriate equipment and safety techniques.
  • Must be available to work at least two regularly scheduled shifts on separate weekend days (Friday, Saturday, and/or Sunday) and two shifts Monday through Thursday.

Nice To Haves

  • 1–2 years of experience in home-related design or visual merchandising.
  • Specialty retail experience.
  • College degree or equivalent job experience.

Responsibilities

  • Create engaging customer experiences by sharing expertise on styling, decorating, and entertaining.
  • Seek out and promote innovative ways to make stores neighborhood destinations for inspiration.
  • Interpret and execute visual inspiration to drive sales and convey the brand’s eclectic, creative, and modern spirit.
  • Ensure merchandising and displays are visually compelling and support sales.
  • Model and coach associates on upholding visual standards.
  • Promote the lifestyle and protect the image of the WSI brands.
  • Help make the store an inspirational neighborhood destination.
  • Seek out inspiration and trends and elevate product, decorating, and styling expertise.
  • Replenish the sales floor and maintain visual presentation and displays.
  • Execute floorsets according to the directive’s inspiration, standards, and spirit within the required timeframe.
  • Foster an environment where associates are treated fairly and with dignity and respect.
  • Collaborate with the sales team and value others’ talents and contributions.
  • Demonstrate brand competencies including strategic agility, innovation and change, influential leadership, effective communication, developing self and others, creating teams and partnerships, customer focus, personal accountability, operational excellence, and execution.

Benefits

  • Discount on Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits, for full-time associates.
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