Shipper-Receiver, Full Time, Edina - West Elm

Williams-Sonoma • Edina, MN

2d

About The Position

The Shipper-Receiver exemplifies high customer service standards for internal and external customers while processing shipments, maintaining inventory records, and directing merchandise from the stockroom to the sales floor. The role involves organizing stockroom merchandise and supplies, maintaining clear aisles and exits, processing inventory paperwork, and accurately tracking merchandise at off-site locations. The associate also processes donations and MOS merchandise, packs and logs shipments, and keeps the stockroom clean and organized.

The role may include supervising and training stock associates and assisting on the sales floor as needed. Associates must follow company policies and procedures and stockroom practices designed to minimize loss. Full-time associates are expected to have open availability to meet business needs. The position requires mobility on the sales floor, operation of a POS system, and the ability to lift and move items weighing up to 75 pounds using appropriate equipment and safety techniques.

Requirements

• 1–2 years of stockroom experience.
• 1–2 years of customer service experience.
• Effective planning and time-management skills to execute multiple tasks simultaneously.
• Valid driver’s license where applicable.
• Ability to remain mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
• Open availability to meet business needs for full-time associates.

Nice To Haves

• Basic product knowledge.

Responsibilities

• Exemplify high customer service standards for internal and external customers.
• Assist management with shipment receipt planning, including assessing cost-effective receipt and additional staffing needs.
• Process delivered shipments and maintain accurate inventory records.
• Direct merchandise flow from the stockroom to the sales floor.
• Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
• Organize stockroom departments and merchandise and supplies on appropriate shelves or at off-site locations.
• Adjust stocking procedures to keep aisles and exits clear and store merchandise according to company standards.
• Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.
• Maintain accurate records of merchandise stored at off-site locations.
• Process donations and MOS merchandise promptly.
• Pack and log merchandise for shipments as required.
• Keep the stockroom swept and clean, remove garbage, and organize supplies.
• Complete daily agenda tasks or other assigned tasks, including store maintenance, lighting, and cleaning.
• May supervise and train stock associates.
• Assist on the sales floor as needed.
• Comply with company policies and procedures.
• Follow stockroom procedures to minimize company loss.

Benefits

• Competitive compensation package.
• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed