Holiday Seasonal Associate, Pembroke Pines - West Elm

Williams-Sonoma•Pembroke Pines, FL

About The Position

The Holiday Seasonal Associate supports the West Elm store during the holiday shopping season, helping create an inspiring and welcoming shopping experience. The associate assists customers on the sales floor, operates the register, replenishes merchandise, and helps keep the store organized and ready for peak business. The role requires adaptability to support the store wherever business needs require and includes sales, fulfillment, inventory, and store-maintenance activities.

Requirements

  • Enjoy helping customers and creating memorable shopping experiences.
  • Thrive in a fast-paced retail environment.
  • Work well independently and as part of a team.
  • Be dependable, organized, and adaptable.
  • Have strong communication and problem-solving skills.
  • Manage multiple priorities while maintaining attention to detail.
  • Ability to stand and move throughout the store for extended periods.
  • Ability to operate a point-of-sale (POS) system.
  • Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
  • Flexible availability, including evenings, weekends, and holidays, based on business needs.

Nice To Haves

  • Previous retail or customer service experience is preferred but not required.
  • High school diploma or equivalent preferred.

Responsibilities

  • Deliver exceptional customer service and create a welcoming shopping experience.
  • Assist customers with product selection, gift ideas, promotions, and store services.
  • Process sales, returns, exchanges, and other point-of-sale transactions accurately.
  • Help achieve store sales goals through product knowledge and personalized recommendations.
  • Receive, process, ticket, stock, and replenish merchandise throughout the store.
  • Maintain organized stockrooms and sales-floor presentation so products are easy to shop.
  • Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
  • Maintain clean, safe, and organized sales-floor, stockroom, and checkout areas.
  • Work collaboratively with teammates and support the store wherever business needs require.
  • Follow company policies, safety standards, and operational procedures.

Benefits

  • Associate discounts across all Williams-Sonoma, Inc. brands
  • Competitive pay
  • A collaborative, inclusive team environment
  • Opportunities to learn new skills and gain valuable retail experience
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