Shipper-Receiver, Full Time, Dedham - West Elm

Williams-Sonoma • Dedham, MA

2d • $16 - $17 • Onsite

About The Position

The Shipper-Receiver supports store operations by managing incoming and outgoing merchandise, maintaining accurate inventory records, organizing stockroom and off-site storage, and directing merchandise flow to the sales floor. The role provides customer service to internal and external customers, follows company policies and stockroom procedures, and may supervise and train stock associates. Associates may also assist on the sales floor and complete store maintenance or cleaning tasks as assigned.

The position requires mobility on the sales floor, operation of a POS system, and the ability to lift and move items weighing up to 75 pounds using appropriate equipment and safe techniques. Full-time associates are expected to have open availability to meet business needs. The anticipated pay range is $16.00–$17.00 per hour.

Requirements

• 1–2 years of stockroom experience.
• 1–2 years of customer service experience.
• Effective planning and time-management skills to execute multiple tasks simultaneously.
• Valid driver’s license where applicable.
• Ability to be mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
• Open availability to meet business needs for full-time associates.

Nice To Haves

• Basic product knowledge.

Responsibilities

• Provide high standards of customer service to internal and external customers.
• Assist management with planning for shipment receipt, including cost-effective receiving and additional staffing needs.
• Process delivered shipments and maintain accurate inventory records.
• Direct merchandise flow from the stockroom to the sales floor.
• Ticket and stock merchandise in the stockroom or prepare it for distribution to the sales floor.
• Organize stockroom departments and merchandise on appropriate shelves or in off-site locations; maintain clear aisles and exits and store merchandise according to company standards.
• Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.
• Maintain accurate records of merchandise stored at off-site locations.
• Process donations and MOS merchandise in a timely manner.
• Pack and log merchandise for shipments as required.
• Keep the stockroom clean, remove garbage, and organize supplies.
• Complete daily agenda tasks or other assigned work, such as store maintenance, lighting, and cleaning.
• May supervise and train stock associates.
• Assist on the sales floor as needed.
• Comply with company policies and procedures.
• Follow stockroom procedures to minimize company losses.

Benefits

• Competitive compensation.
• Competitive salaries and comprehensive health benefits.
• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed