Shift Supv-Distribution Ops

PPL Corporation•Allentown, PA

About The Position

This position supervises PPL’s electric distribution system operations and dispatching activities during a shift to provide customers with safe, reliable, and competitively priced electric service. The role guides and directs PPL employees to support high-quality, timely, and cost-effective service restoration and the execution of planned work.

Requirements

High school diploma.
At least three years of experience in dispatch, transmission or distribution system operations, or the utility industry.
Willingness to work shifts and overtime for emergencies or other conditions.
Successfully pass background screening for NERC/CIP or other applicable regulatory requirements.

Nice To Haves

Bachelor’s degree in engineering, business, or a related discipline.
Five or more years of experience in dispatch, transmission or distribution system operations, or the utility industry.
Knowledge of the PPL electric system and its operating practices.
Previous experience supervising employees.
One or more of the following certifications: PJM Generation or Transmission System Operator, PJM Gen, or NERC System Operator.
Ability to organize, prioritize, and schedule work.
Ability to direct the actions of others.
Strong PC skills, including word processing and spreadsheet applications.
Good written and oral communication skills.

Responsibilities

Provide direct supervision of 10 to 12 management and bargaining-unit employees.
Ensure safe operation of the electric distribution system and dispatch of personnel and equipment; understand and model human-performance error-prevention techniques.
Review and evaluate the work of distribution operations personnel, and improve team and employee performance through coaching and on-the-job training.
Collaborate with field supervision to solve problems and develop cost-effective responses to outages; evaluate restoration alternatives, select an optimum restoration plan, and provide customers with status information, including estimated restoration times.
Call crews to address field problems and direct field forces in restoration, maintenance, and electrical permit activities.
Maintain emphasis on keeping the distribution system in normal, steady-state configuration; understand out-of-configuration conditions and manage the associated risks.
Supervise the shift’s switching and tagging responsibilities and ensure work is completed to meet schedule commitments.
Maintain close awareness of system conditions, including weather and other emerging issues that could affect Company operations; arrange preventative actions and additional manpower as appropriate.
Keep supervision and key personnel informed about significant system conditions and events, and coordinate notification of reportable incidents to internal and external customers and stakeholders as appropriate.
Ensure all required records and logs are up to date.