Shift Supervisor- Broadway House Women's Shelter

CAMBA•New York, NY

8d•Onsite

About The Position

CAMBA is a community organization that offers over 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. They serve approximately 72,000 individuals and families annually across 100 locations. CAMBA operates 6 single adult shelters, 6 family shelters, and one drop-in center, providing supportive, structured, therapeutic, safe, and drug-free environments. The Broadway House Women’s Shelter in Bushwick specifically serves 200 women, with about 100 of them experiencing mental illness and chemical addiction.

Requirements

HS Diploma or GED and 3 years applicable experience, or Associate’s degree (A.A.) and 2 years applicable experience, or Bachelor’s degree (B.A., B.S.W.) and/or equivalent experience.
Must obtain and maintain First Aid/CPR certification.
Must obtain and maintain certification in overdose prevention.
Must obtain and maintain F-80 Fire Safety Coordinator certification.
Must obtain and maintain CPI (Crisis Prevention) certified.

Nice To Haves

Bi-lingual preferred.

Responsibilities

Maintain professional relationships with clients and client confidentiality.
Practice Universal Precautions/Standard Protocol & Procedures.
Comply with Federal, State, City and CAMBA security and privacy policies.
Input client data using DHS’ CARES database.
Communicate effectively with clients, peers, supervisors, and funders.
Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc).
Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility.
Ensure the safety and security of operations of the facility by maintaining adequate staffing levels.
Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only on-site Shift Supervisor.
Ensure inventory of security equipment is up to date.
Ensure security of valuables and medications in safe/cabinet.
Retrieve, observe and document client’s self-administration of medications, as appropriate.
Manage and coordinate the day-to-day functions of the shift ensuring programming, rounds, and client care services are occurring.
Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation.
Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner.
Participate in program meetings as requested.
Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware.
Monitor clients’ safety and ensure safety policies and procedures are practiced daily.
Overcome resistance to change from clients.
Provide all required information for shift reports to CAMBA management and/or to funders.
In the absence of adequate staffing, will have direct service/program responsibility in addition to the above.
Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate.
May conduct initial intake or initial and/or periodic assessments of clients.
May reach out and market the program to the community in order to obtain resources for clients.