Thursday "B Shift"

The Salvation Army•Rochester, NY

About The Position

Under the direct supervision of the Program Manager, the Resident Assistant provides support to Hope House residents and helps create a hospitable and safe shelter environment. This part-time position is scheduled Tuesdays and Thursdays from 2:45 p.m. to 11:15 p.m., with availability for relief hours as needed. Duties may change in response to business needs.

Requirements

Minimum of a high school diploma or GED; candidates with this qualification will be reviewed.
Crisis intervention, interpersonal, and communication skills.
Ability to work in a continually changing and challenging environment.
Flexibility in personal work schedule and availability for relief hours as needed.
Basic computer skills for completing intakes, timesheets, email, and daily logs.

Nice To Haves

Associate degree preferred.

Responsibilities

Provide support to shelter residents and monitor their activities within the shelter.
Complete the daily shift log checklist and review and record the Communication Log each shift.
Conduct security wanding upon resident admission and random wand checks.
Make rounds every half hour and conduct periodic inspections to check cleanliness, facility security, and compliance with house rules.
Refer residents to alternative emergency shelter providers when program beds are unavailable.
Maintain basic records, including electronic database intakes and accurate, timely timesheets.
Check individual work email daily.
Attend and participate in monthly staff and resident meetings.
Attend relevant in-service training and conferences as requested, and complete mandatory in-person and online training in a timely manner.
Clean linens and maintain cleanliness of the facility, including its perimeter.
Perform other duties as assigned.