Thursday "B Shift"

The Salvation Army Eastern Territory•City of Rochester, NY

About The Position

The Resident Assistant supports Hope House residents and helps create a hospitable, safe shelter environment under the direct supervision of the Program Manager. This is a part-time position scheduled Tuesdays and Thursdays from 2:45 p.m. to 11:15 p.m. The employee must also be available for relief hours as needed. Duties may change, with or without notice, in response to business needs.

Requirements

Minimum of a high school diploma or GED; applicants with this qualification will be reviewed.
Crisis intervention, interpersonal, and communication skills.
Ability to work in a continually changing and challenging environment.
Flexibility in personal work schedule and availability for relief hours as needed.
Basic computer skills for completing intakes, timesheets, email, and daily logs.

Nice To Haves

Associate degree preferred.

Responsibilities

Provide support to shelter residents.
Monitor resident activities and complete the daily shift-log checklist and review and record the Communication Log each shift.
Conduct security wanding when residents are admitted and perform random wand checks.
Make facility rounds every half hour and conduct periodic inspections to check cleanliness, security, and residents’ compliance with house rules.
Refer residents to alternative emergency shelter providers when program beds are unavailable.
Perform basic record keeping, including electronic database intakes and accurate, timely timesheets.
Check individual work email daily.
Attend and participate in monthly staff and resident meetings.
Attend relevant in-service training and conferences as requested, and complete mandatory in-person and online training in a timely manner.
Clean linens and maintain cleanliness of the facility, including its perimeter.
Perform other duties as assigned.