shift supervisor - Store# 06603, CROWN VALLEY & CECILLE PASTEUR

Starbucks Coffee Company•Ladera Ranch, CA

9d•$26 - $29

About The Position

As a Shift Supervisor, you lead with craft and heart to make the coffeehouse a welcoming space for the community. You help create meaningful customer moments while supporting store operations and developing others. The role includes preparing and coaching the preparation of food and beverages to standard recipes or customized to customer requests, and maintaining store operating policies and standards.

Requirements

At least six months of experience in a position requiring constant interaction with customers and fulfillment of customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Meet store operating policies and standards, including quality beverage and food products, cash handling, and store safety and security, with or without reasonable accommodations.

Responsibilities

Direct the work of other employees and delegate tasks or coordinate the work of two or more employees.
Prepare and coach the preparation of food and beverages to standard recipes or customized to customer requests.
Fulfill customer requests and contribute to a warm, welcoming coffeehouse experience.
Follow store operating policies and standards for product quality, cash handling, safety, and security.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation that accrues after an introductory period, up to 40 hours annually (64 hours in California).
Sick time accrual.
Additional pay for working on one of eight observed holidays.
Eligible partners may participate in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care.
DACA reimbursement.